Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

One of the tactics used by the Canadian Tire Defenders, is to claim that the tsunami of complaints against CT is meaningless.

Often this is just a 'brave face they put on', in response to the many floods of complaints, often on their very own Facebook page. (And often triggered when they pay Facebook to Spam Canadian Facebook users.

But it could also be an attempt to mislead consumers into dismissing the warnings being voiced by their fellow consumers.

It is obvious this would help The CTers line their pockets, at the expense of Canadians who could have spent their money more wisely at any of the superior retailers.

A twist on this tactic, is when the CTers place these Troll posts into other threads, disrupting the discussion and diverting it into these side-topics.

I hope this thread will be a convenient place to discuss these topics.

Are the consumers who post complaints and information here 'merely holding a grudge', or do they have a valid warning to pass on?

Is there anything wrong with carrying a grudge, if CT has refused to mend their way?

If some consumers have complained about other retailers, does that mean we should ignore all the complaints we read about Crappy Tire?

This is also a suitable place to discuss the many unique flaws of Crappy Tire - the complaints you won't regarding the other major retailers, because they simply don't have these policies (like no returns on assembled bicycles, for instance).

oh yes a suitable thread indeed....but that wont stop mr owner posting his crap on irrelevent threads as usual

No, but we will have a dedicated place to debate the claims that Me/law/moan and now Sangria post.

CTH8R said:

No, but we will have a dedicated place to debate the claims that Me/law/moan and now Sangria post.

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I make a comment that is apparently true, and all of a sudden, I'm attacked
I'm neither defending Canadian tire or advocating it
But posting reality is apparently not allowed here
I keep reading that they are awful at customer satisfaction or service, but see lots of the same comments on other sites about target, Walmart, and home depot
The latest results only indicate that there is more to the story than I read here

ye but you know as well as i do they are not that nice.....

Sangria5 said:

I make a comment that is apparently true, and all of a sudden, I'm attacked

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Which comment was that? And instead of posting only that is only apparently true, perhaps you can post on that is both relevant, and supported by evidence.

Sangria5 said:

I'm neither defending Canadian tire or advocating it

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Seems to me you been doing both with all your Troll posts.

Sangria5 said:

But posting reality is apparently not allowed here

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Perhaps your Trolling, Pro-Ct version of 'reality' would be more welcome at a different site?

Sangria5 said:

I keep reading that they are awful at customer satisfaction or service, but see lots of the same comments on other sites about target, Walmart, and home depot

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Typical Troll post.

Show me some links to these "Target Canada Sucks", "Walmart Canada Sucks" and "Home Depot Sucks" sites.

Then show me complaints on there about Repair Only Policies, Exchange Only Policies, products with no warranty at all (non-returnable), assembled bicycles that are non-returnable, etc.

Then find me some CBC reports about the terrible rip-offs at the automotive centres of Costco and Walmart.

Then find me some major consumer surveys where Canadians rated the customer service at Walmart, Home Depot and Costco as being the same or worse than that of Canadian Tire.

But even if you could somehow pull off all of that (which is basically what you are saying you can do), all it would prove, is that they only suck about as much as Crappy Tire does.

But guess what?

Canadian Tire would still suck!

Sangria5 said:

The latest results only indicate that there is more to the story than I read here

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Now, where have I heard that before?

Oh, yeah. Posted previously under the names CT Me, Lawguy, and Owner1. Maybe Angry CT Guy, too.

Nice Trolling posts - hope you are well compensated for your time!

You can kick sand all you want. It won't change what I said is true.

Sangria5 said:

You can kick sand all you want. It won't change what I said is true.

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So, which of your allegedly 'true' statements are you whining about, again?

The one where you said 'CTR had profits'? Big whoop.

The one where you claimed, basically, that if any other store had a single complaint ever, that this renders the tsunami of CT complaints irrelevant?

Or maybe the one where you implied that CT Retail distributes a portion of its profits directly to consumers (ignoring the fact that CTC that does this with profits from the many divisions)?

Or maybe your analysis of complaints for U.S. retailers?

Your claims that there are lots of 'sucks.com' sites for other Canadian retailer? (A there, perhaps, over 600 of them?)

You know, just trying to clarify your pro-CT whinings, to put an end to your dodge-and-weave tactic.

Thank You!

CTH8R said:

Or maybe the one where you implied that CT Retail distributes a portion of its profits directly to consumers

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Sorry - that should have said "investors", not "consumers".

(But I suppose the CTers will jump all over this, like Rob Ford on a reporter, claiming I'm trying to deceive the whole universe, even though I've got nothing to gain by doing so, LOL!)

actually sangria may be correct about target.i have absolutely no idea what their policies are but if they even approach canadian tires then i appreciate the heads up...i will most certainly beware before buying anything from there...what do they sell anyway?>ive never been in one,presuming its a little like walmart but could be wrong.

sorry sangria but you have to understand that both challenger and h8r have seen these kinds of postings MANY MANY times,and have little patience left with postings like that.im a little more forgiving,but there is little point trolling out posts that have been discussed on frequent occasions.just a heads up for you too!i quite like to hear the other side of the coin but give us something new please.

1wildhorse said:

sorry sangria but you have to understand that both challenger and h8r have seen these kinds of postings MANY MANY times,and have little patience left with postings like that.im a little more forgiving,but there is little point trolling out posts that have been discussed on frequent occasions.just a heads up for you too!i quite like to hear the other side of the coin but give us something new please.

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I have not shopped at Target in Canada yet just in the states. I just used it as an example as some posters here assumed that new competition would impact Canadian Tire's sales. I simply pointed out that the red triangle posted results that did not match thAt assumption. I saw the CEO of target even say they were below their expectations in Canada so far. I find all big box retailers do not match up to the service of the small shops.

Sears selling knock offs of brand name goods? Here this home brand company, Canada Goose works so hard for decades to create and maintain a strong brand, and Sears goes and pays an offshore company to produce a cheaper version. How can Sears get away with deliberately misleading the Canadian consumer?
If Sears really cared about their customers they would ban this disgusting practice immediately.

http://www.torontosun.com/2013/11/09/canada-goose-sues-sears-for-selling-imitation-jackets

Owner 1 said:

Sears selling knock offs of brand name goods? Here this home brand company, Canada Goose works so hard for decades to create and maintain a strong brand, and Sears goes and pays an offshore company to produce a cheaper version. How can Sears get away with deliberately misleading the Canadian consumer?
If Sears really cared about their customers they would ban this disgusting practice immediately.

Canada Goose sues Sears for selling imitation jackets | Money | Toronto Sun

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Yet another set of serious misrepresenation by CTMe/Lawguy/Moaner1.

And what's with a discussion on a anti-Canadian-Tire site, claiming some vague accustations about Sears Canada? Wrong place, buddy!

Besides, hasn't Sangria provided TheMoaner with links to all the "Sears Canada Sucks" sites by now?

(Oh, wait. I forgot. There haven't BEEN any links provided to such a site, and there probably isn't much of a site anyway, if at all. Besides, isn't "Sangria5" just another Avitar for "CTMe/Lawguy/Owner1"?)

Now, as the story clearly states (for the benefit of anyone who hasn't actually READ IT!), these are simply claims by Canada Goose, and are in no way proven, at this point.

But here's the kicker: this is all based simply on Sears selling coats with "a logo in a circle".

That's it.

That's what The Moaner calls "deliberately misleading the Canadian consumer" and a "disgusting practice".

Yup, logo in a circle. Pretty devious, LOL!


As Sears states, "There are quite a few brands out there that use their logo in a circle and Canada Goose cannot claim it invented that."

We will have to wait and see what the courts decide.

But it's always worth pointing out:

Even if Sears some day sucks as much much as Crappy Tire?

Crappy Tires still sucks!

I also find it hypocritical, for a representative of Crappy Tire to be pointing fingers for alleged wrong-doing, when CT has such a long and horrible track record in the ethics department.

Here is a small sample of the nefariousness they've been up to:

https://www.canadiantiresucks.net/g...oyees-charges-convictions-investigations.html

I don't think Sears will make it. They just sold off some pretty major locations.

hmm interesting read about the so called 'knockoffs and how vile a practice this is for one product'.as far as i can tell the logos are different anyway.just a thought hmm what about just about every mastercraft product.arent they cheap knockoffs of superior brands,hmm maybe different colour,but if youre telling me mastercraft invented the socket set,cordless drill,reciprocating saw,angle grinder,skill saw,etc.etc.etc.,you get the picture.if youre as outraged as you pretend to be then maybe your store should look at removing ALL of your knock off brands forthwith.hmm lots of empty aisles left!

Owner 1 said:

Thank you for proving my point, while all together missing the point at the same time!

I did EXACTLY what you did. I picked a product that has poor ratings based on customers who purchased them and were unhappy. Then used your own term " if they cared about customers they wouldn't sell a poor quality product".
As if a failed product really meant a retailer didn't care. Lol.

But you're not intelligent enough to know you're being mocked with your own words on your own website. Lol. Now that's hilarious. Might be a good inidicater as to why consumers dont post here. This site sucks at everything it's meant to accomplish. Lol.

There's no misrepresentation. I simply posted what customers said about a product.

Lastly I noted you skipped over the lady who had a few of the same units fail and they STILL made her wait 4-6 weeks to get it from warranty depot because it was beyond 90 days at the store. Now how can that be when repair warranties are illegal and you're sure all of these other retailers will just exchange or refund during the warranty period? Care to address this or just ignore ??

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Two words come to mind when I read what Owner1 has written here.

Petty, and immature.

Over and over again, the Sys Admins at the CT Facebook page write, “”.

Yet we see very little in the way of meaningful responses.

One of the chief complaints about the Crappy Tire stores, and one of the main reasons consumers have given the store this nickname, is the low-quality products.

The disappointment of Canadians is only worsened by the name of the store: “Canadian”.

It is no accident that consumers expect there to be more Canadian-made products at this store, than at other stores.

Of course, we are all familiar with the other nickname: “China Tire”.

This reflects the number of cheaply made products that Canadians have become used to seeing in these stores, which is widely reported, and widely commented on, especially on the CT Facebook page.


And how does the CTer respond to having their own words thrown back at them?

At having “Customer Service is very important to us” challenged, on this site?

Did anyone stand up and take notice of these common problems, at their stores?

Were any earnest attempts made to correct this long-standing problem, and address the systemic problems?

Nope.

Instead, the CTer spent Saturday afternoon, doing a copy-and-paste of random customers comments on random products from random competitors.

The sweet irony is, they found a bunch of examples that merely highlight just how poor Canadian Tire’s customer service, product quality, and return policies are, compared to every one of their competitors!

(Oh, and let’s not forget their misrepresentation of a squabble between two other Canadian companies – as if they don’t have legal issues of their own!)

There is not much made in Canada anymore. Most of the manufacturers around me have closed. Most big companies have moved their manufacturing to China, Mexico and other low wage countries. I don't think we'll get those manufacturing plants back.
I see h8tr skipped over Walmarts warranty repair. My question would be do the manufacturers in China, Mexico or others have repair sites in Canada or even parts if they are made outside of North America?

Regarding manufacturing, if a retailer wants to procure quality products, and have decent return options, they can do it - it just might cost a bit more.

But if a retailer wants to specify low quality levels, and cheap out of return options, well, they can be an much like "China Tire" as they want!

Crappy Tire looks more and more like The Dollar Den every year.