service

Hi, I went into the service centre and spent over $1000 on tires this week. When I got my car back, my wheels had been wrecked. Paint completely stripped off around the edges, chips, long scratches following the edge of every rim. Obviously I am going to be unhappy. When I spoke to the Service...

A while back i got a nice motomaster battery for my first car. my battery was a good OEM one, but not knowing better i swapped it out for a Motomaster. When i got the car from a brand new battery install, i was having trouble starting it for the first time. they had to jump it. i asked...

My girlfriend has been on the phone on hold for the past 15 minutes waiting for customer service to pick up the phone but no one apparently works on weekends no matter what season it is. Corner brook Canadian tire customer service is well below standard. I'm proud I always shop at the store in...

Hi, I'm a former Service Manager from a Northern Ontario Canadian Tire Store. I loved the job even though I was over qualified and it was low pay. I joined this forum a couple of years ago shortly after getting fired for confronting the store manager and head mechanic for taking money under the...

Took my car in for a tire repair. At 5:30 when the garage will close at 9:00 PM the service guy says, "don't know if we can fit you in, we have a truck getting 5 tires ahead of you". Do the best you can, I said hopefully. After taking my information, I'm informed that there is a $21 dollar...

CANADIAN TIRE BRAKE JOB NIGHTMARE, WILLIAMS LAKE STORE - I recently had the brake pads on my 1993 Ford Ranger replaced by Canadian Tire, in Williams Lake, British Columbia. After driving for a few months, and right after traveling a 300 km trip and down a severe canyon they call Sheep's Creek...

I have an overwhelming love, hate relationship with Canadian Tire. My closest CT is Cambie Street which I can easily walk to. I gave up on them a long time ago. Though I have encountered 2 very helpful staff members, they obviously cannot be there all the time and the rest are the worst bunch...

Another way in which the Canadian Tire stores suck, is in Customer Service. Perhaps a few stores try to make their customers happy, but the chain is notorious for poor service. With un-trained teen-aged floor staff, grouchy returns clerks, and abusive management, there can be little that the...

Maybe less than the others. Could be good to know, if you are fleeing from a store that sucks as much as all the other ones: Tracy M.: THANK YOU to Craig at the Trail Canadian Tire (NEW owner) I truly thought that that kind of customer service no longer existed. Thank you for OUTSTANDING...

Customer service is SO rude at the trinity commons location. I honestly don't even wanna explain what happened. They are just very rude and hard to get by. Any others?

Web Site Terms and Conditions of Use 1. Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with...

I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...

Canadian Tire Home Installation (Ontario) does garage door openers, heating and cooling installations. We did the garage door installation. People, DON'T USE THEM. Run away! The garage door installation is hanging by an extension cord. Whaaaa? Now we need an electrician to complete the work...

Hello to everyone from BC: The administrator of this site assures me the software they use to run it is top notch and that only the users are faulty. Lets agree to disagree for now. As you can see I am a bit out of sorts, because for me, it is all about tires. 2 March, 2013 I live in...

There are an awful lot of stories on this site and others that describe the terrible experiences of customers trying to get help in Canadian Tire stores, even BEFORE they buy something. To get the thread rolling, here's an interesting blog. It's a couple of years old, but it's still true today...

Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...

Hello, as with everyone here, I've had an inexcusably bad experience at CT. In my case, trying to return defective goods. The clerks were treating me like a liar and a theif. I had to phone customer service on my cell while standing in front of the assistant "manager" while he was texting his...

This is yet another area in which Canadian Tire excels ... at sucking, that is. I was inspired by this post on the Mapleview thread: https://www.canadiantiresucks.net/canadian-tire-75-mapleview-dr-w-barrie/909-need-oil-change-maintenance-avoid-mapleview-dr-barrie-location.html Here's what...

I just got back from having an oil change done at the Mapleview Dr. Canadian Tire location. After waiting over an hour to have the change done in an EMPTY garage and signing what I assumed would be the price I would pay, I was shown the bill that was around $15 more than the price agreed upon...

A common complaint across the country is that Canadian Tire stores advertise items at attractive sale prices, but those stores don't carry sufficient stock. People come for the sale items, but the can't get any. They might be tempted to just buy a similar item at a higher price. And while...