auto service

  1. N

    CT is ranked #26 out of 28 Canadian Auto Service Providers

    Glad I did my homework. This is how it worked with my car repairs. 1) I got a written quote for repairs and was in the CT system. 2) I did nothing for two weeks and someone at CT head office called me offering me almost a 300$ discount on the original quote if I booked over the phone to...
  2. Ramou

    Sign at the Customer Service desk

    Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...
  3. A

    ex canadiantire auto service apprentice

    I worked at the #304 shop for my 1st and half of 2nd year apprenticeship. I have seen countless amount of bullshit during the time I worked there, but I will just give out a few examples. A customer had a concern about his heater not blowing hot. I looked at the vehicles and determined that...
  4. C

    Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    There certainly are a lot of complaints about automotive repairs at Crappy Tire stores. This thread can be a place to collect the many stores of unnecessary repairs and over-charging. As well there are stories of incompetence, and also incorrect and incomplete repairs. For stories about tire...
  5. R

    Drive 2 Hours To Be Told to Come Back Another Day!!

    So... I'm going to just post my complaint letter which explains the incident and shows what I've done about it. Will keep you updated! To whom it may concern: I have been a loyal customer of Canadian Tire for many, many years and have experienced excellent service almost every time I have...
  6. M

    CT Auto service at Dundas and 403 - what a service...

    I went to CT at Dundas and 403 to have my breaks fixed.. Seemed like the pads had to be replaced as could hear the griding noise... Left the car with them and they called me back, send me a 2 page estimate in the email to fix my breakes for $1200. Had to replace this and that and full system and...
  7. T

    rip off

    i just had my 1st try on bringing my car to canadian tire yesterday...i am just supposed to change my tires but payed $188!! everything has a price, even the wheel balancing which is normally included when you change you tire service, each tire cost $20 each while others that i know only charge...
  8. C

    Too short a time before you are logged out.

    Wow, I just spent 10 minutes typing my first thread, then went to submit it only to find that I had taken too long and had been logged out. My message was lost and I am way too pissed off to start all over again. What's your time out limit?
  9. W

    another CT return policy sucks example

    I never will buy anything from CT other than maybe dish soap,garbage bags,etc. They have lost a lot of business from me because of one particular incident that really shocked me. We had bought two Coleman double-height queen air matresses from them (which are not cheap). One of them leaked after...
  10. E

    An Ex Ctc Mgr ... speaks the truth .

    As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...
  11. G

    Professionals? Yeah, right!

    I recently (Aug 16th/11) took my 2004 Infiniti G35 in to Canadian Tire on Douglas Street in Victoria, B.C. so it could be checked out for both Provincial and Federal Inspections. I purchased the vehicle from the USA and in order to have it legally registered in B.C. I had no choice but to go...
  12. C

    Crappy Tire's Financial State

    It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...
  13. C

    Crappy Tire Financial: A Sinking Ship? Or, Cheating Customers to Stay Afloat?

    Some say Crappy Tire is a sinking ship, that's heading down the tubes. Recent news stories suggest the Retail division is being kept alive by the profits from high gasoline profits, now that the Financial arm isn't able to make up for their losses. Others say that Retail and Auto Service are...
  14. G

    CT garage abused my car

    Anyone who had same experience, please come forward. We need to stand together and fight against the monster. Here is what happened. I recently CT Pit Stop to get a quick oil/filter change. A young mechanic checked my transmission oil and said it needed to be flushed. I declined and I just had...
  15. G

    Rude Customer.

    Just thought I would share an experience I had today with you guys, could why some employees are the way they are. Today I was working and I had by far the rudest customer ever. Now im not saying all customers are bad, many of them are very kind and treat me with dignity and respect. I was...
  16. J

    CBC's "Go Public" reports on Canadian Tire.

    CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!
  17. G

    Thanks Kevin Brooks of Sarnia C.T store Auto Service

    For when you were going home for taking the time to put my Mothers windshield wipers on her car and using your pressure tester to check moms tires and checking her oil level on your own time,and wishing her a Merry Christmas.You sir are gentleman and because of you I will take my car and my...
  18. 2


    I've bought a lot of tools from CanTire and never really had a problem with their stuff. I have, however had a horrible experience this week with their Auto Service department which is currently unfolding. I've been sharing my stories with people around the office and they too have had some...
  19. S

    Auto Service

    Stay away from Sarnia C.T automotive service .The Service Manager is a absolute idiot.It takes a hour or more for a oil change and when you finally get your car back they try to sell you hundreds of dollars worth of repairs
  20. S

    great auto service

    i had a very honest experience at this ct store and wish every service center was like this one. only parts changed that needed changing, up front estimate for work, and very friendly service manager