Many consumers are unaware of the "Scanner Price Accuracy Voluntary Code" (also known as the "Scanning Code of Practice").
Several store chains in Canada (including Canadian Tire) have agreed to abide by the following code:
- If the scanned price is higher than the "correct" prices (i.e., the...
After many years of buying items mainly at a Canadian Tire store, the return department were rude and would not listen when I explained my problem I know the 90 day policy, but I bought an item in Jan 2010, because it was winter I never had a chance to use it when I did it did not work...
rochford2011
Thread
canadiancanadian tire
customer
customer service
customers
defective
part
parts
policy
problem
problems
question
refund
return policy
rude
rules
service
staff
tire
warranty
work
worst
After a few days of reading the forums I decided to chime in with my $0.02 plus tax
Seems to me I've read the same complaints over and over again, twisted and typed different ways, with no real substance. So allow me to lay a few things out on the table
1) Most of CT's products are Chinese...
auto service
automotive
canada
canadiancanadian tire
complaints
crappy tire
customer service
customers
dealer
douchebag
garage
google
help
owners
part
parts
policy
poor customer service
question
repair
retail
return policy
returns
rules
service
staff
stock
test
tire
vehicle
wage
warning
warranty
work
worse
I was talking to a mechanic who went to the berrydown rd. store in Sudbury for a job. When the interview was almost over the manager told the mechanic that when you work on a car losen something so the customer has to come back. The mechanic refused to do so and was fired before he got his...
I will never shop here again. I tried to get a price adjustment on an item that there were now advertising on sale at a lower price and I was within the 90 day return policy. They state that you only have 14 days for a price adjustment. Instead of just buying the item again at the lower price...
canada
canadiancanadian tire
cashier
crappy tire
customer
customer service
customers
defective
help
management
part
parts
policy
problem
problems
question
refund
retail
return policy
returns
rude
service
tire
warranty
work
worked
I watched Claude at the parts counter speak condescendingly to a nice old guy asking him questions. No eye-contact - a pissed off look on his face - condescending attitude when he didn't agree with the old guy's assumption about what part he needed, etc.
This is commonplace at this store...
canadiancanadian tire
claude kemptville parts
complaints
customer
customer service
customers
drive
help
morrisburg
part
parts
rude
service
staff
stock
tire
worse
I Type in Canadian Tire on my Google page and i stumble upon this stupid site, i find it quite funny that people actually take time out of their "precious" lives to trash talk a store and its employees. Its sad, I would love to see where people who use the forum work. As an employee of CT and...
canada
canadiancanadian tire
complaints
customer
customer service
customers
employees
essex
google
help
london
part
parts
service
snowblower
tire
wage
work
worst
My wife bought a plastic broom and dust pan. When she got home she noticed the plastic dust pan had a crack in it. I said I would return it and I took it back with the bill. They would give me a credit but no cash as I didn't have my wife's debit card. I talked to the manager and he said...
I've been aware for some time that Canadian Tire is going down-hill, in products and services.
10 years ago, I started hearing horror stories about auto repairs being done incorrectly by incompetent employees, and have actively discouraged people from taking their vehicles their.
At some...
auto service
canadiancanadian tire
crappy tire
customer
customer service
customers
defective
employees
help
jobmate
pages
policy
pressure washer
repair
return policy
returns
service
simoniz
sucks
suggestions
tire
warranty
work
Canadian Tire!!!! the best company in canada, The best people,service,working hard to deliver the best goods & services to all Canadians!!! anyone who thinks otherwise sucks!!!!!!!! yah go shop american!!!....We work hard everyday for you the customer!!!!!!
brought my car in today at 330 for an oil change. i live just down the road so it was the closest place other than costco...big mistake. the guy at the counter told me 2 and a half hours max, not a big deal since i had some stuff i had to do at home. first off the guy was a prick. it sounded...
I brought my car in for cert. For change of ownership..it passed no problem. Took car back two weeks later they say it needs a ball joint...."If it does then how was it certified!". Second problem...I had a tensioner replace nine months ago..today they have to replace the altenator and they...
Jay
Thread
canadiancanadian tire
complaint
drill
problem
tire
It seems almost everything I buy at CT has been returned. I consider these products to be used, not new. I bought a cot. Good quality, on closer inspection, blond hair boot print and dust. Hey, unexpected overnight guests? Buy, no rent, cot at CT and return it the next day. It's back on...
broken
canada
canadiancanadian tire
cashier
customer
customer service
customers
damage
dealer
douchebag
employees
exchange
hamilton
help
insulted
management
motor
owners
parts
policy
problem
problems
refund
retail
return policy
returns
rude
service
staff
sucks
suggestions
tire
tool
wage
watch
work
I am sure that this happens time and time again. I bought an item, and a few days later decided that I didn't want it. Decided to return the unopened item, though stalling for 2 weeks since I have 90 days to return and all. Get to the store... "repair only" no return... excuse me? It says so...
automotive
canadiancanadian tire
cashier
customer
customers
legal
mechanic
parts
policy
problem
repair
return policy
service
tire
tires
warning
warranty
work
So this is the story:
My mother had car problems where her jeep would overheat. Once she realised that it was happening with her car, she stoped and found a way to bring it over to C-T to get it checked.
A mechanic looked over it, did a "Hydro Carbon test" and from that, he said that the rad...
Long story short - got my tires replaced at Canadian Tire and not long after, one of my tires came off my truck while driving, rolled down the road while my truck came to a skidding stop on the shoulder.
I got it towed back to Canadian Tire, they admitted fault and offered to make it right. The...
According to Mr.CT Manager his customers are all potential fraudsters to justify the stupid invasion of privacy for returns and exchanges. He goes on and on about how bad his experiences are and how many times he's caught them with fraud. Any study on the break down of his customer base? Age...
alberta
benefit
billes
canadiancanadian tire
canadian tire money
cashier
complaints
customer
customers
damage
dealer
defective bike
employee
employees
games
garage
google
help
legal
management
mechanic
mistake
pages
parts
policy
problem
problems
refund
retail
return policy
returns
rude
rules
service
shares
small claims
staff
stock
testing
tire
toronto
vehicle
wage
work
worked
worst