Guest-0290
Posted by an unregistered user
I am sure that this happens time and time again. I bought an item, and a few days later decided that I didn't want it. Decided to return the unopened item, though stalling for 2 weeks since I have 90 days to return and all. Get to the store... "repair only" no return... excuse me? It says so on the receipt... indeed it does but I get the receipt *after* I pay for the bloody item. Cashier didn't say anything at the time. Call customer relations, and they state that the cashier should have said something before paying. Yes, that would have been nice, but she didn't. Was told to talk to the manager who earlier didn't do anything for me. Brilliant. How in the world is this even legal?!? Sneaking a return policy on customers after they pay for the item. I took a look at my pile of old receipts and a number of them say "repair only". What the heck? I can't recall a single instance where the cashier said something. Before someone spews something about "how is the cashier suppose to know all the return policies", well the computer system knows since it printed something on the receipt. It should stop the cashier from continuing the scanning till the informs the customer of the retarded return policy.