Unfortunately I need to share something very important about Canadian Tire's return policy. I'm not sure if it was always like this or if they are recent changes, but I'm sure if you are aware you might think twice about purchasing there. They DO NOT accept any returns for open packaging. I...
Please see below my email to "firstname.lastname@example.org".
So far, I have received no response whatsoever. I will keep all of you updated as to the progress, both on this page and other internet media websites.
I am writing to you on the advice of a response that I...
Fran W.: CT in Prince George BC, has terrible customer service in all their depts, can never find anyone to help. Sale prices are gd when they actually have the product advertised. Return policy is a joke. Spent big bucks there on MCard & found out they don't give out CT MONEY on credit...
Canadian Tire #087 Mon May 27, 2013 at about 1500 hr: A lady staff named 'Heidia' or 'Haidy' or ‘Hadia’ (herein referred to as ‘Heidia’) came to assist my mom and me in loading our shopping cart with a couple of recliner chairs, the folding type that you can use outdoors on the patio. While...
I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...
Hello to everyone from BC:
The administrator of this site assures me the software they use to run it is top notch and that only the users are faulty. Lets agree to disagree for now.
As you can see I am a bit out of sorts, because for me, it is all about tires.
2 March, 2013
I live in...
Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...
Hello, as with everyone here, I've had an inexcusably bad experience at CT. In my case, trying to return defective goods. The clerks were treating me like a liar and a theif. I had to phone customer service on my cell while standing in front of the assistant "manager" while he was texting his...
the custumer service in Leamington ont. really stinks
no service what so ever
they sold me a floor model gps that went bad the first 60 days after paying 230 dollars............
I will never never Shop at ct tire Leamington again ....shame on you:
What a disappointment in return/exchange policy on bicycle at Canadian Tire store.
On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...
poor customer service
My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...
So....I take my father's car into Canadian Tire to have two front struts replaced, an upper shock mount bolt drilled out and replaced, and a wheel alignment. I haven't lived in Canada for 15 years, and it did not occur to me that a garage like Canadian Tire would mislead me.
The repair to...
I just purchased 2 items in a Canadian Tire in one city and tried to return them in a different city. Seems simple enough right? According to the return policy on the receipt and posted on the wall at the store I was going to get my refund in the same method that I paid... Right?? WRONG...
I'd like to start a thread, just on this topic.
Here's the first installment, from last night at https://www.canadiantiresucks.net/personal-stories/32-return-policy-17.html#post7209:
Sometimes I like to go to the Crappy Tire facebook page, to read all the complaints. Hiliarious...
Glad I found this site since Canadian Tire does indeed Suck. This is an ugly company which on a daily basis writes a new high in low when it comes to customer service.
Because of their repair only policy on a number of their items DO NOT BUY FROM THESE SCUM BUZZARDS.
I bought a pressure...
I had always thought you could purchase anything at CTC with the CTC money.
We used to cut out the multiplier coupons (5X, 10X etc) in our local paper for gas purchases and buy our fuel at the CTC gas bar.
After accumulating $25 in CTC money I took it with me to pay for my next gas purchase...
CTC used to say it's warranty on tools is "forever" but forever now has a time limit or at least it requires a receipt. No more replacements without a receipt. Now who keep receipts for their tools for years??? Are they mental?
You'd think the fact you present them a broken part would be...
Simply put, I bought a battery for a motorcycle. It lasted only a few months so I took it back to CTC in Kingston (I had the bill) and complained about its poor performance and stated I wanted a replacement. I was told they'd have to test it and it would cost me etc etc. I said that's up to you...
I was in the Sarcee Trail store in Calgary and found a big NO SMOKING sign that had been marked down to $.87 . I thought it would be funny to give to my Mother In Law for a special occasion. So, I put the item in my cart and proceeded to check out. When it rang up, it was for $1.79, and I told...
Once in a while we get some young clerks or cashiers posting here.
They often seem genuinely surprised that many people deeply despise a company that they apparently think is simply awesome.
The problem could be one of perspective. Possibly they are genuinely unaware of the wider context of...