warranty

Simply put, I bought a battery for a motorcycle. It lasted only a few months so I took it back to CTC in Kingston (I had the bill) and complained about its poor performance and stated I wanted a replacement. I was told they'd have to test it and it would cost me etc etc. I said that's up to you...

Just brought a brand new shark vacum for three days. Use it once and it did not work well due to poor design. It does not work well on hard wood floor without turnning on the power brush. But turning on the bursh will damage my hard wood floor. So try to refund it. But CT refuse to give me back...

I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...

What a nightmare. I took my 95 Jeep to Exeter this time when my Life Time Muffler blew apart. They wanted over 100bucks for labour, they dropped it to 60 when I flat out refused to pay that for 20 minutes work. Well it was a little noisy on the way home but just put it down to manifold gasket...

Ok so I may be fault for this but here goes nothing last year in September 2010 I bought a new battery for my work truck and I'm the owner of the company so had to file the receipt away I bought the battery in Alberta I'm now living in British columbia the battery still has the manufacturing...

I never will buy anything from CT other than maybe dish soap,garbage bags,etc. They have lost a lot of business from me because of one particular incident that really shocked me. We had bought two Coleman double-height queen air matresses from them (which are not cheap). One of them leaked after...

"Sorry,No Class Tire" would be a better name,.I have to make a trip up north in to BC . My tires are in not bad shape but to be safe a new set of four would be better.I went to "Canadian Tire" here in Airdrie and approached the young clerk at the parts counter. I asked him if they have tires...

All unregistered posters have now been given a unique ID. We hope as a result the threads will be easier to follow, as you can now tell if it's the same user posting or not. If you sign up and wish your unregistered posts be re-authored to your registered user, please contact the administrators...

As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...

After getting stung on a Simonize pressure washer that failed during the warranty, then failed just outside of the warranty (now sitting forlornly in my car port) I am told that CT bought the name for Canada and it's sold only by CT. It was cheap and I guess the name of the crapshoot is 1. you...

What the HELL is with all these STUPID terms and being spread on this website.. "Angry CT Guy" ?? Who the hell is that? "Faker Advocate" ??? What?? And what's the with telling people to donate at the top of the page.. What the HELL does that have to do with these posts??

This topic keeps coming up in other threads. Maybe it deserves its own thread. In one case, a customer had two identical and unopened items. The Crappy People said it would be "fraud" to return the older item using the receipt from the newer item. However, when asked to provide something to...

Was browsing GPS's and found one I want, but if I buy it locally, I can only buy it from Canadian Tire. Guess what, they charge DOUBLE the price then on the manufacturers site. I'm looking for Magellan eXplorist. $149.99 on the manufacturers website, $299.99 at Canadian Tire. Tonight, I will go...

It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...

Being Canadian, we always give the Canadian company the priority over US company when we make our purchase. However, after last week's unplesant experience with CT ( store located at 2900 Major Mackenzie Dr., E., Markham, Ontario ). Now , We find it hard to keep this good intention. We...

My experience... August 2nd 2011, I took my 2002 explorer to get two new tires installed on the rear. When talking with the service supervisor, the person who booked my order, I specified 235/70r16. He took my vehicle ownership info, made the work order, and told me the price. I questioned...

A common topic of discussion is CT's practice of requesting and recording personal information, before processing a return. The official web site on Returns, Refunds & Exchanges (Returns, Refunds & Exchanges | Canadian Tire) states: "Your name, residence address and phone number will be...

Got a quote from the automotive departement for my car. Ended up more $$$$ and they refused to honor their quote! I will never go back there.

The threads on Canadian Tire batteries are very popular, especially when it comes to warranty issues. To get things started, I don't think people realize that the following thread is about batteries: https://www.canadiantiresucks.net/personal-stories/33-when-warranty-isn-t-warranty.html

A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...