Krista S.: #SpreadTheCheer I'm not too cheery. I purchased the Mastercraft Maximum 7 amp ½” drive Hammer Drill on August 11th in the hopes that it would be better than the last two 6 amp hammer drills that I purchased and died on me. The 5 year warranty was particularly appealing. The first day I used it (Dec 17th), the motor died. When I returned it to the East store in Regina, they didn't have any to replace it because it is discontinued and I was told to go to the South store that had three. This store looked two times in the warehouse but couldn't find it. When I asked to exchange for another model they said they would only refund the money I paid. I returned to the East store in an attempt to get a more satisfactory response and was again stone walled and treated rudely by the manager Sandeep. Apparently when Canadian Tire doesn’t want to honour warranty on a product, they just need to discontinue the product. I am disappointed that both managers did nothing to resolve the issue. The manager at the South store was willing to sell another drill at the last sale price but it was something I had to request (The sale wasn’t very good). The manager of the East store Sandeep actually walked away from me when I was talking to him. I normally like Canadian Tire and look forward to their flyers but this experience has left me with a sour taste in my mouth and a broken drill that I can’t finish my project, so much for warranty. I would think that it’s reasonable to expect if an item no longer exists, that it would be replace by something similar.