Last weekend saw CT's flyer, some OE Plus brake pads on sale, 20% off, thought it was not bad. Went to the store nearby during the weekend, want to stock up a whole set of front / rear brake pads for my car. They told me there's no stock of the rear brake pads, but can order for me, and will phone me the next day to pick up.
Two days passed, and no phone call. So I went to the store, talked to a guy, was told that the item is ready for pick up. Fine. Paid for it, went home.
Opened the box, four pads are in a opened plastic bag, no accessories like brackets, etc. The box said 'Made in India', however the pads have some print says 'Made in Canada', there are no OE Plus logos. It doesn't look like the original OE Plus ceramic pads that I've paid for.
(Just to confirm, I opened the other box that I got earlier, can see everything there -- front pads with OE Plus logos printed, sealed bag with brackets, etc., and there's a nice foam cushion covers everything in the box.)
Now I can be 100% sure that the rear pads are NOT the original OE Plus parts, as the packing is so different and missing something there.
Today I went to the store, the same guy there. I told him that the pads are not what I paid for. He told me that the 'Made In India' on the box means 'the box is printed in India' --- Duh! I couldn't believe what I heard -- R U Kidding me?! Well I told the guy that I don't buy it, and that I've never heard of anything like that.
Anyway, returned everything, including the front-pads.
My recent experience, once again told me that Canadian Tire sucks, because:
A. They failed to keep their promise by calling their customer to pick up the stuff ordered;
B. They failed to deliver what the customer ordered, and they are happy with all sorts of crappy excuses;
Lesson learned: Shopping at Canadian Tire can be a waste of time. It might be a place for 'casual' window-shopping, however if you want professional and quality service, try somewhere else.
For auto parts, go to professional auto parts stores.
Two days passed, and no phone call. So I went to the store, talked to a guy, was told that the item is ready for pick up. Fine. Paid for it, went home.
Opened the box, four pads are in a opened plastic bag, no accessories like brackets, etc. The box said 'Made in India', however the pads have some print says 'Made in Canada', there are no OE Plus logos. It doesn't look like the original OE Plus ceramic pads that I've paid for.
(Just to confirm, I opened the other box that I got earlier, can see everything there -- front pads with OE Plus logos printed, sealed bag with brackets, etc., and there's a nice foam cushion covers everything in the box.)
Now I can be 100% sure that the rear pads are NOT the original OE Plus parts, as the packing is so different and missing something there.
Today I went to the store, the same guy there. I told him that the pads are not what I paid for. He told me that the 'Made In India' on the box means 'the box is printed in India' --- Duh! I couldn't believe what I heard -- R U Kidding me?! Well I told the guy that I don't buy it, and that I've never heard of anything like that.
Anyway, returned everything, including the front-pads.
My recent experience, once again told me that Canadian Tire sucks, because:
A. They failed to keep their promise by calling their customer to pick up the stuff ordered;
B. They failed to deliver what the customer ordered, and they are happy with all sorts of crappy excuses;
Lesson learned: Shopping at Canadian Tire can be a waste of time. It might be a place for 'casual' window-shopping, however if you want professional and quality service, try somewhere else.
For auto parts, go to professional auto parts stores.