CT_MANAGER
New member
Hello,
I will admit there is a problem with customers taking advantage of Canadian Tire. Returning products that are used claiming not to be used. Or claiming defective when not defective. Or dropping a vacuum down the stairs and claiming it defective. But while this does happen, there are also reasons other than this, and that is due to the quality of the products.
I personally would recommend not purchasing a pressure washer from Canadian Tire. The manufactures for pressure washers are too 1-sided and not in the favor of the customer.
I would also not recommend purchasing bicycles from Canadian Tire.
Most bicycles that I see are NOT set up completely. Customers tend to push the levers without the wheels turning and thus stretching the cables. Once this happens you won't discover it until after you get the bicycle home. When it's returned for adjustment, you are likely out of a bicycle for many weeks as not too many stores will give you a bicycle in the meantime.
I've also come across where wheels were not true to begin with, and headsets, and bottom brackets loose.
Just because I work for Canadian Tire does not mean I necessarily agree with everything. I personally never would purchase a bicycles, large mechanical product (ie. treadmill), or pressure washer.
Stay away from Simoniz! They seem to have the same problems where the bottom of the connection to the wand either breaks, or the o-ring in the end of the wand stretches and sprays waters all over the place.
Another huge fault that I don't recommend buying are AIR MATRESS'S. I don't know what it is but it seems that there is a HIGH return rate on air matresses. I don't know if customers don't know how to use them, seal them properly, do their (duty) on them, or are just plain ALL defective.. I've never needed one so I can't speak from experience but it just so seems everyone who comes in to do a warranty return say the say thing, They layed on it full the night before, and were on the ground the morning after. I don't know if any other retail stores have this problem (perhaps someone could chime in) but for the most part I would recommend not getting them.
Also, when you decide to purchase a bicycle (anyway) be sure to check the tires and MOST of the time they are not pumped up fully. When bicycles arrive, they aren't usually pumped full (approx 70%) and like car tires tend to lose air thru evaporation of thru the rubber.
Same goes for Dolly's (Rarely have come across dolly's with completely full tires).
Before shopping, I would jump on google and do your research so you down run into any unforeseen problems of bad quality or pre-mature returns.
I will admit there is a problem with customers taking advantage of Canadian Tire. Returning products that are used claiming not to be used. Or claiming defective when not defective. Or dropping a vacuum down the stairs and claiming it defective. But while this does happen, there are also reasons other than this, and that is due to the quality of the products.
I personally would recommend not purchasing a pressure washer from Canadian Tire. The manufactures for pressure washers are too 1-sided and not in the favor of the customer.
I would also not recommend purchasing bicycles from Canadian Tire.
Most bicycles that I see are NOT set up completely. Customers tend to push the levers without the wheels turning and thus stretching the cables. Once this happens you won't discover it until after you get the bicycle home. When it's returned for adjustment, you are likely out of a bicycle for many weeks as not too many stores will give you a bicycle in the meantime.
I've also come across where wheels were not true to begin with, and headsets, and bottom brackets loose.
Just because I work for Canadian Tire does not mean I necessarily agree with everything. I personally never would purchase a bicycles, large mechanical product (ie. treadmill), or pressure washer.
Stay away from Simoniz! They seem to have the same problems where the bottom of the connection to the wand either breaks, or the o-ring in the end of the wand stretches and sprays waters all over the place.
Another huge fault that I don't recommend buying are AIR MATRESS'S. I don't know what it is but it seems that there is a HIGH return rate on air matresses. I don't know if customers don't know how to use them, seal them properly, do their (duty) on them, or are just plain ALL defective.. I've never needed one so I can't speak from experience but it just so seems everyone who comes in to do a warranty return say the say thing, They layed on it full the night before, and were on the ground the morning after. I don't know if any other retail stores have this problem (perhaps someone could chime in) but for the most part I would recommend not getting them.
Also, when you decide to purchase a bicycle (anyway) be sure to check the tires and MOST of the time they are not pumped up fully. When bicycles arrive, they aren't usually pumped full (approx 70%) and like car tires tend to lose air thru evaporation of thru the rubber.
Same goes for Dolly's (Rarely have come across dolly's with completely full tires).
Before shopping, I would jump on google and do your research so you down run into any unforeseen problems of bad quality or pre-mature returns.
