1. C

    Canadian Tire Sucks at: Pre-Sales Customer Service - Where are they? Can't They Help?

    There are an awful lot of stories on this site and others that describe the terrible experiences of customers trying to get help in Canadian Tire stores, even BEFORE they buy something. To get the thread rolling, here's an interesting blog. It's a couple of years old, but it's still true today...
  2. 1

    advice needed please

    hi new to this site,but like many others im having a problem with our favourite super issue is current,there is a lawsuit in place,and i dont really want to go into too many details,because there are many spies here..... anyway the upshot of my case is that i sued our...
  3. C

    Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    This has been on my mind for a while, and with spring hopefully making an appearance in a few months, we can all help get the word out early! This was posted on Canadian Tire's own Facebook page, on this warm-for-mid-January night (only -5!): Jim Hiebert: Watch out for Canadian Tire! I bought...
  4. C

    Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    I wanted to rename the other "CT facebook" thread, but it looks like I can't do it. So, I'll just start posting on a new thread. The old thread with the litany of recent complaints is still here...
  5. C

    Ask A Cashier!

    I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...
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    CT is both good and bad

    CT has good selection of products but its service is lacking. Being screwed over by big box stores is almost a way of life these days the forum is way of letting them know what their weakness's are and hopefully fix some problems. Rules for working at CT NEVER OFFER TO HELP NEVER MAKE EYE...
  7. IKnowThings

    How To Spot Those Who Use Disinformation

    25 Disinformation Rules!!! 1. Hear no evil, see no evil, speak no evil. Regardless of what you know, don't discuss it -- especially if you are a public figure, news anchor, etc. If it's not reported, it didn't happen, and you never have to deal with the issues. 2. Become incredulous and...
  8. C

    Fraud to Return Identical Products With Different Receipts?

    This topic keeps coming up in other threads. Maybe it deserves its own thread. In one case, a customer had two identical and unopened items. The Crappy People said it would be "fraud" to return the older item using the receipt from the newer item. However, when asked to provide something to...
  9. V

    this location has insurance adjuster for 5-6 bad service claims per week

    My experience... August 2nd 2011, I took my 2002 explorer to get two new tires installed on the rear. When talking with the service supervisor, the person who booked my order, I specified 235/70r16. He took my vehicle ownership info, made the work order, and told me the price. I questioned...
  10. G

    Owners/Managers Seeking Information and Opinions From Customers

    Hi. There isn't a single "Q&A" thread, where the Crappy Tire people can post questions for consumers to answer. I keep seeing these kinds of questions scattered around this site, so I thought it would help if we had one place for them. For instance, "What are the top 20 retailers in Canada"...
  11. D

    Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    The threads on Canadian Tire batteries are very popular, especially when it comes to warranty issues. To get things started, I don't think people realize that the following thread is about batteries:
  12. A

    ctc corperation buy outs

    ok soo ive been working at partsource for 5 years part-time, recent my boss gave me a key to the store giveing me the resposiblities of opening ( on weekends) and closeing everytime i work and being responsible for everything while im there....without giving me better pay or a title so basically...
  13. C

    Does Crappy Tire Lose Money Giving Refunds?

    This is a recurring topic, and right now there are two different threads with two similar discussions. Consumers understand that simply processing a refund will cost the store some resources, but people who say they represent CT deny that this is significant. Other consumers say it's only...
  14. D

    Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    It comes as a shock to say this, but we now know about another Canadian Tire policy that is even more despicable than the dreaded “Repair Only” policy. (If you’ve been following this site, you may be aware that CT designates some products as having a “Repair Only Warranty”, and that these are...
  15. C

    Why Do CT Defenders Post So Many Lies Here?

    I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...
  16. D

    Seized engine UPDATE

    Have posted this in my original thread but I want everyone to know that Canadian Tire has indeed replaced my engine free of charge.I asked him what happened and all he said was the chap that worked on my car no longer works for us.Clearly they have taken the high road here and made things right...
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    Ceased engine

    Three weeks ago I had my oil changed at CT here in my home town.Last week I was driving along and my car just stalled.I tried boosting it to no avail.I had it towed to the nearest service station(Petro Canada) to determine what was wrong.To my shock and horror the mechanic told me my engine...
  18. G

    Snowblower sucks, it doesn't blow

    I just recently purchased a new snow blower from Canadian Tire. Have had 3 storms here in Atlantic Canada, and what I noticed right away, this blower just didn't do what it was mean't to do. It was a good deal as far as price went simply due to it being cleared out due to over stock intended...
  19. J

    CBC's "Go Public" reports on Canadian Tire.

    CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!
  20. D

    Sale of Goods Act

    Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...