Robin B.: Don't ever take your car for service to a Canadian Tire store. Worst service I have ever seen
Owner/Moaner asked a while ago what, specifically, was wrong with their inventory system (as if they couldn't just consult the internal memos, LOL!).
Here's one specific example: the automotive parts inventory system has no connection to their automotive service department.
To make things worse, they won't set aside the parts you are going to need for your booked appointment, like any normal shop would do (i.e., ensure that they can actually perform the work they agreed to, at the agreed-upon time).
So, if you want to make sure the parts you'll need won't be scooped up by some other customer before your appointment time comes around, you have to purchase the parts yourself over-the-counter, and keep them with you, and bring them with you to the appointment. Imagine running a repair shop that way!
Robin B.: Went to your store in the morning yesterday to see about getting a battery installed. Checked first to see if you had a battery and was told yes. Then book an appointment for later that day and when I show up no batteries. Waste of my time. I don't understand why when I book an appointment for a battery and they know that why they wouldn't ensure a battery was available for my appointment that I booked four hours ahead. This just shows why I've always been reluctant to go to Canadian Tire for car service.