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I found the item “Gracious Living 8-Drawer White Tower” Product #142-2057-6, listed on CanadianTire.ca on sale for 1/2 of its Regular Price: $59.99 – Sale Price is $29.99. On September 3, 2018, it showed that they have 7 in stock. That same day, knowing that they have it, I went to their store...

I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...

There are an awful lot of stories on this site and others that describe the terrible experiences of customers trying to get help in Canadian Tire stores, even BEFORE they buy something. To get the thread rolling, here's an interesting blog. It's a couple of years old, but it's still true today...

Canadian Tire continues in a downward trend. Stock price drops again to $ 67.31 from a high of $ 87.39....and Target hasn't even opened yet. "TORONTO - Canadian Tire Corp. Ltd. (TSX:CTC) has reported a small increase in fourth-quarter revenue, but also an almost two per cent drop in net profit...

Last weeks flyer (week of Feb 4) listed a 29 LED shop work light on sale for $14.95. Magnetic base, hanging strong wire cable, a nice unit. Dropped in to get it, as I now refuse to go to the Napanee store, to find NO STOCK, but instead they had an end isle display of a 17 LED work light on sale...

A common complaint across the country is that Canadian Tire stores advertise items at attractive sale prices, but those stores don't carry sufficient stock. People come for the sale items, but the can't get any. They might be tempted to just buy a similar item at a higher price. And while...

It's ironic that a familiar store with the word 'tire' right in its name would do so poorly at stocking, selling, installing, servicing and providing warranties for its name-sake product. Yet their gradual decline in the automotive field is well-known, despite their recent attempts to reverse...

Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...

My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...

Just want to share my email sent to head office: " Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...

My mother in law went into the store and was looking for a Rival portable oven. We bought one a while ago and she wanted to purchase one as well. They didn't have the one they were looking for, the one in stock was 15qts, the one she was looking for was 18qts. Anyhow, she went and found an...

So, I went to canadian tire a week or 2 ago and bought this bike: Ironhorse 26-in Jumpstart 2012 Full Suspension Bike | Canadian Tire It was on sale for $199.99. Everything seemed alright on it so I paid for it and started heading back home(on the bike). I made it about 10 minutes away from...

Every week we receive a "weekly flyer" from CTC in our local paper. Glancing through the flyer, we see a table lamp we are interested in, and it's on sale. In the store we wonder around trying to find the lamp. Being unsuccessful we then search for someone to ask about the lamp. This was...

I ordered some tires Dec. 23 from the website recieved conformation the tires were shipped on Dec. 29 Jan.13 called the store they didn't know anything, nothing showed up here, we will call when they get here ( a blow off call) Jan.18 called the store directed to service dept. I haven't seen...

As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...

The Crappy Defenders generally say they've survived the arrival of Costco and Walmart, so they are safe. Even CEO Steve Wetmore has been quoting Churchill, in anticipation of the coming onslaught: Canadian Tire: Fixing a flat | CanadianBusiness.com What do consumers think about the impending...

It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...

Hi. There isn't a single "Q&A" thread, where the Crappy Tire people can post questions for consumers to answer. I keep seeing these kinds of questions scattered around this site, so I thought it would help if we had one place for them. For instance, "What are the top 20 retailers in Canada"...

A common topic of discussion is CT's practice of requesting and recording personal information, before processing a return. The official web site on Returns, Refunds & Exchanges (Returns, Refunds & Exchanges | Canadian Tire) states: "Your name, residence address and phone number will be...

A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...