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There are an awful lot of stories on this site and others that describe the terrible experiences of customers trying to get help in Canadian Tire stores, even BEFORE they buy something. To get the thread rolling, here's an interesting blog. It's a couple of years old, but it's still true today...

hi guys.im new to this site,but like many others im having a problem with our favourite super store.my issue is current,there is a lawsuit in place,and i dont really want to go into too many details,because there are many spies here..... anyway the upshot of my case is that i sued our...

I'm interested in hearing other employees situations and what it is like to work at other stores. Are they all the same? Does your store operate the same as this one? ........ We have to buy our own pens (even the ones the customers have to use to sign their credit card receipts). Trying to...

I'd like to start a thread, just on this topic. Here's the first installment, from last night at https://www.canadiantiresucks.net/personal-stories/32-return-policy-17.html#post7209: ---- Sometimes I like to go to the Crappy Tire facebook page, to read all the complaints. Hiliarious...

As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...

It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...

Being Canadian, we always give the Canadian company the priority over US company when we make our purchase. However, after last week's unplesant experience with CT ( store located at 2900 Major Mackenzie Dr., E., Markham, Ontario ). Now , We find it hard to keep this good intention. We...

The chip in my credit card doesn't work. I have ordered a new one. Meantime an employee at Canadian Tire refused to swipe my card which she admitted would work. Because ......... that would leave Canada tire on the Hook for the money if I should default on my payments at any time.( those were...

A common topic of discussion is CT's practice of requesting and recording personal information, before processing a return. The official web site on Returns, Refunds & Exchanges (Returns, Refunds & Exchanges | Canadian Tire) states: "Your name, residence address and phone number will be...

A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...

It comes as a shock to say this, but we now know about another Canadian Tire policy that is even more despicable than the dreaded “Repair Only” policy. (If you’ve been following this site, you may be aware that CT designates some products as having a “Repair Only Warranty”, and that these are...

Have posted this in my original thread but I want everyone to know that Canadian Tire has indeed replaced my engine free of charge.I asked him what happened and all he said was the chap that worked on my car no longer works for us.Clearly they have taken the high road here and made things right...

Just thought I would share an experience I had today with you guys, could why some employees are the way they are. Today I was working and I had by far the rudest customer ever. Now im not saying all customers are bad, many of them are very kind and treat me with dignity and respect. I was...

A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...

Yes I am, and I'm proud of it. This corporation is dispicable with its employees. However I'm sure I won't be working there much longer as now that Christmas and Boxing day is over and they've made a good bulk of their money from our hard work It's quite logical they should now cut back all our...

CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!

canadian tire has extremely rude staff and i was completely unsatisfied. I was shopping for a christmas tree and was completely unhelped. I understand everyone was busy but hello i waited for 20 mins until one girl, i cannot remember her name, melanie i think it was, was finally was able to help...

I bought a treadmill a week ago. On the first hour of use I noticed that the running belt keep coming of center and the equipment makes to much noise. I tried to contact TEMPO the manufacturer. Initially there was a recording saying" we are experiencing high volume calls please call us again...

Canadian tire is a Canadian owned and operated company if I am correct. WHY DO THEY CHOOSE TO EXPLOIT THEIR OWN CITIZENS? Let me tell you why, Candian Tire Distribution Centre only provides work to employees registered to an agency. This agency is called Adecco. Adecco finds employees for...

Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...