1. R

    Sarnia Canadian Tire Sucks

    My husband worked at Canadian Tire Sarnia for 10 years ..and would never rip you off. A new manger came aboard and he became stressed out. Long story husband ended up having a stroke at work and THEY SENT HIM his truck. He worked 6 hrs not being able to get his cars on the...
  2. S

    consumer relations and suggestions

    I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...
  3. C

    Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    I've noticed a steady stream of fellow Canadians who stating their intention to boycott Canadian Tire. Some say they will not come back until things change, but most say they will never come back. Here's a place to start making a long, long list!
  4. A

    ex canadiantire auto service apprentice

    I worked at the #304 shop for my 1st and half of 2nd year apprenticeship. I have seen countless amount of bullshit during the time I worked there, but I will just give out a few examples. A customer had a concern about his heater not blowing hot. I looked at the vehicles and determined that...
  5. A

    Stanley Fat Max 400 Stud Finder

    My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...
  6. T

    Defective Air Nailer Canadian Tire Won't Refund

    We tried to return an air nailer that has never been used. Why has it never been used, because it does not work. When we went to return it, we were told it must be taken to a repair shop. What a stupid deal. Return a brand new tool to a repair shop, and DO NOT RETURN TO STORE!! What is that...
  7. M

    Plasma cool portable air conditioner

    NEVER, NEVER, EVER purchase an air conditioner from Canadian Tire. I purchased one ($600.00) on May 4, 2012. I first turned the machine on towards the end of June when he got really hot and GUESS WHAT it quit working 10 days later. It made a awful loud noise and I pulled the plug and it has...
  8. R

    Whats a good alternative for buying tires?

    Any good local tire dealers? Hoping to find good deal for my Mazda 5 2006. I usually got my tires at CT, but these guys killing me ! For some reasons prices for this specific model are insane.... I'm in Toronto by the way. Thank you in advance!
  9. S

    why does ct ignore the workers that tried to care

    so if you show up to work in a good mood ready for the day my experience from the three stores i have worked for in 2 different provinces you can be assured that by the end of the day you will be pissed off at something. mostly , that the harder you try the more is expected of you, and the more...
  10. M

    Shifting Problem

    I'm a geezer now having spent much of my life originally in Brampton I could fill your head with all kinds of stories about Canadian Tire. Here's one for this location.... I had (back when I used to deal with CTC.. I no longer do at all) a vehicle in this location for certification prior to...
  11. C

    Ask A Cashier!

    I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...
  12. B

    CT is both good and bad

    CT has good selection of products but its service is lacking. Being screwed over by big box stores is almost a way of life these days the forum is way of letting them know what their weakness's are and hopefully fix some problems. Rules for working at CT NEVER OFFER TO HELP NEVER MAKE EYE...
  13. D

    Survey on Marketplace concludes: Canadian Tire Sucks!

    CBS reported on a recent Leger Marketing survey and on 'secret shopper' reviews of customer service in Canadian retailers. It was a close, three-way race for last place, between Canadian Tire, Zellers and Walmart. In the end, Canadian Tire sucked more than every other major Canadian retailer...
  14. T

    breaking labour laws costs dealer DEARLY.

    I have worked for this ship of fools for seven years ,In this time, three dealers later ,the newest guy figures he's the super dealer and tries to micromanage the entire store.Well as a master tech with 25 years experience I kinda know a little bit more about managing a service center than he...
  15. W

    another CT return policy sucks example

    I never will buy anything from CT other than maybe dish soap,garbage bags,etc. They have lost a lot of business from me because of one particular incident that really shocked me. We had bought two Coleman double-height queen air matresses from them (which are not cheap). One of them leaked after...
  16. E

    An Ex Ctc Mgr ... speaks the truth .

    As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...
  17. R

    Canadian Tire won't let me use my Canadian Tire Mastercard

    The chip in my credit card doesn't work. I have ordered a new one. Meantime an employee at Canadian Tire refused to swipe my card which she admitted would work. Because ......... that would leave Canada tire on the Hook for the money if I should default on my payments at any time.( those were...
  18. G

    Defective part causes engine damage

    I built a new engine with my truck, I replaced the water pump with one bought from canadian tire. The water pump failed after two days and in the process milled 4-5mm off the engine block water pump cavity. I've received quotes ranging from 5000-7000$ to have the damage repaired. Now the...
  19. A

    ctc corperation buy outs

    ok soo ive been working at partsource for 5 years part-time, recent my boss gave me a key to the store giveing me the resposiblities of opening ( on weekends) and closeing everytime i work and being responsible for everything while im there....without giving me better pay or a title so basically...
  20. C

    Does Crappy Tire Lose Money Giving Refunds?

    This is a recurring topic, and right now there are two different threads with two similar discussions. Consumers understand that simply processing a refund will cost the store some resources, but people who say they represent CT deny that this is significant. Other consumers say it's only...