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    Why do CT haters ignore so many facts?

    A list, of all of the things that CT haters have recently claimed and not backed up, facts and figures you've chosen to ignore because they don't support your hate of CT and general industry news of interest. CT Haters why do you ignore what's really going on so much? Why do you lie about...
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    waste of time

    I was changing upper and lower ball joints on our 04 ford ranger, so I thought I would purchase the parts at C.T. what a mistake. I got the parts home and one of the lower ball joints was missing the grease boot. Returned that and realized they had given me the wrong upper ball joint assembly as...
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    Heather Store review

    I'm a bit surprised that this place is still in business. They already cut down their hours for about half the week. Things are often out of stock, sometimes permanently. I went in there once to buy a vacuum that I saw online and there was only one left, but it looked like it had been...
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    "Repair Only Warranty" - No Refund, No Exchange

    A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...
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    Snowblower sucks, it doesn't blow

    I just recently purchased a new snow blower from Canadian Tire. Have had 3 storms here in Atlantic Canada, and what I noticed right away, this blower just didn't do what it was mean't to do. It was a good deal as far as price went simply due to it being cleared out due to over stock intended...
  6. J

    CBC's "Go Public" reports on Canadian Tire.

    CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!
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    Winter Tire Fiasco

    Hi, I'm new here and the following is my recent experience with Canadian Tire that has me spending my $$ elsewhere. In mid November I decided to purchase winter rims and tires for my wife's Pontiac Vibe. I looked around at some of the "exclusive tire" retailers and was disappointed with the...
  8. R

    rude

    canadian tire has extremely rude staff and i was completely unsatisfied. I was shopping for a christmas tree and was completely unhelped. I understand everyone was busy but hello i waited for 20 mins until one girl, i cannot remember her name, melanie i think it was, was finally was able to help...
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    Tire fiasco

    I took my car to a Canadian Tire Shop and had a tire installed. When I came to pick up the car, Doug handed me a lug nut and said that it was damaged when they removed it and they did not have a replacement in stock. I work in a garage so I told them that it was "no problem" because I could...
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    Sale of Goods Act

    Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...
  11. Z

    Customers expect employees to know everything!

    Employees would need several University Degrees to know about all the products being sold in the stores. Canadian Tire does not employ professional trades ie. plumbers/electrians etc. They hire people, give them no training (learn as you go) and customers think employees should know...
  12. B

    My first time back to Canadian Tire in years

    I needed 4 new tires so the first place I thought off was Canadian tire. I asked for the all season radials CT brand tires. First problem was this store only had 3 tires of this kind and it would be 2 weeks before he could get the forth one. Second problem I ran into was I knew nothing of...
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    CTC CEO Stephen Wetmore: "Canadian Tire Sucks"

    Well, I'm paraphrasing, but check it out at Canadian Tire chief shuffles management, tells employees to shape up - thestar.com "We have to improve our performance", said Wetmore. The article describes "a commitment to better serve customers of its stores, particularly in its lagging automotive...
  14. C

    So You Think Canadian Tire is........

    After a few days of reading the forums I decided to chime in with my $0.02 plus tax Seems to me I've read the same complaints over and over again, twisted and typed different ways, with no real substance. So allow me to lay a few things out on the table 1) Most of CT's products are Chinese...
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    Claude in Parts

    I watched Claude at the parts counter speak condescendingly to a nice old guy asking him questions. No eye-contact - a pissed off look on his face - condescending attitude when he didn't agree with the old guy's assumption about what part he needed, etc. This is commonplace at this store...
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    Stupid return policy to hide employee theft?

    According to Mr.CT Manager his customers are all potential fraudsters to justify the stupid invasion of privacy for returns and exchanges. He goes on and on about how bad his experiences are and how many times he's caught them with fraud. Any study on the break down of his customer base? Age...
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    Auto Department Is Terrable at changing oil.

    Bought a veichle from alberta and had to get it inspected at canadian tire. So i did that and while I was there I got them to change my oil and filter, BIG MISTAKE. The dimwhits there couldnt even find the oil filter and change it. I know this because they always put Motocrap oilfilters and air...
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    Canadian Tire Brake Job From Hell PLACE ROSEMERE J7A 4B4

    Here is the info for the last place on the planet you want to have your brakes done at : Canadian Tire My Canadian Tire Store: ROSEMERE, QC PLACE ROSEMERE ROSEMERE, QC J7A 4B4 Here's my Brief Story ... 5 Days ago - after noticing my brakes had issues - After all these years, I went back to...
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    Canadian Tire Fails at Tires

    Background story: Bought used 944 with winter tires on it. It came with a set of summers. I put the summers on but they were so bad I thought the car was going to rattle itself apart. Initial plan was to drive to the US on said crappy tires and get new ones there for about 1/2 the price of what...
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    Store Credit

    Anyone heard of the store policy change? I don't know if this is specific to the Chilliwack store only, or all Canadian tires, but it seems that if you now take something back, even if the product is clearly defective, you will be given a choice of taking an exchange (does not need to be the...
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