If a flyer clearly says 25.00 gift card or 50.00 gift card with purchase...and you can go back as many t imes as you want provided you spend the 100.00 or 200.00 requirement...what is the problem..when you get parts on the car you clearly are entitled to the gift card per 100.00 in 2015. I...
Took my flat tire to CTC in Espanola Ontario 15 Oct 2014 to have a puncture repaired. Repair took 5 hours. (for a tire store)But it was a "FREE" repair. Since they were too busy, I took it home and installed it. Started getting intermittent tire codes in truck.
On 15 Nov, changed over to winter...
This happened at the CT store auto repair shop on Sources Boulevard in DDO, QC. My husband and I watched through the Canadian Tire waiting room window as a mechanic replaced the alternator assembly on my vehicle. It took him a little under one hour and a half. We were shocked to see that the...
Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...
This is yet another area in which Canadian Tire excels ... at sucking, that is.
I was inspired by this post on the Mapleview thread:
I just got back from having an oil change done at the Mapleview Dr. Canadian Tire location. After waiting over an hour to have the change done in an EMPTY garage and signing what I assumed would be the price I would pay, I was shown the bill that was around $15 more than the price agreed upon...
What a disappointment in return/exchange policy on bicycle at Canadian Tire store.
On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...
poor customer service
My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...
We tried to return an air nailer that has never been used. Why has it never
been used, because it does not work. When we went to return it, we were
told it must be taken to a repair shop. What a stupid deal. Return a brand
new tool to a repair shop, and DO NOT RETURN TO STORE!!
What is that...
Just want to share my email sent to head office:
Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...
So....I take my father's car into Canadian Tire to have two front struts replaced, an upper shock mount bolt drilled out and replaced, and a wheel alignment. I haven't lived in Canada for 15 years, and it did not occur to me that a garage like Canadian Tire would mislead me.
The repair to...
Yesterday Iwas into Canadian Tire on Mountain Rd in Moncton for a motor vehicle inspection. The mechanic indicated that he felt there was a mechanical flaw in my vehicle. I disagreed and indicated that i would get a second opinion. I was paying the bill and as a result felt that as a customer it...
Glad I found this site since Canadian Tire does indeed Suck. This is an ugly company which on a daily basis writes a new high in low when it comes to customer service.
Because of their repair only policy on a number of their items DO NOT BUY FROM THESE SCUM BUZZARDS.
I bought a pressure...
So, I went to canadian tire a week or 2 ago and bought this bike: Ironhorse 26-in Jumpstart 2012 Full Suspension Bike | Canadian Tire
It was on sale for $199.99. Everything seemed alright on it so I paid for it and started heading back home(on the bike). I made it about 10 minutes away from...
I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash.
Please, ask me anything (without being rude or you will...
After joining the CT motor club I recieved a free oil change coupon, I took my wifes car in for the free service. The first problem was that the manager didn't want to put on a new oil filter because its not really required every oil change, I showed him the coupon saying oil and filter included...
What a nightmare. I took my 95 Jeep to Exeter this time when my Life Time Muffler blew apart. They wanted over 100bucks for labour, they dropped it to 60 when I flat out refused to pay that for 20 minutes work. Well it was a little noisy on the way home but just put it down to manifold gasket...
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As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company .
1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...
After getting stung on a Simonize pressure washer that failed during the warranty, then failed just outside of the warranty (now sitting forlornly in my car port) I am told that CT bought the name for Canada and it's sold only by CT.
It was cheap and I guess the name of the crapshoot is 1. you...