Re: Terrible customer service
Please don't 'feed' the Angry CT Troll by responding to their inflammatory, extraneous or off-topic statements.
See (http://en.wikipedia.org/wiki/Troll_(Internet))"
"In Internet slang, a troll is someone who posts inflammatory,[2] extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking readers into an emotional response[3] or of otherwise disrupting normal on-topic discussion.[4]"