Reply. I have lifetime warranty on auto battery, it was offered on Eliminator batterys, pay extra for lifetime warranty.. CT is suppose to replace eliminator battery with same or better battery, 985ca, 800cca, 115 reserve minutes, when customer brings battery back, without harassment. By transit bus Took 40# eliminator battery to a scarboro, Toronto CT store in- sept. 2021..battery manager refuses to give free battery, told Me you have to pay $100 extra, plus, u get no warranty. At store for 4 hours Refuse to give battery, had to take heavy old battery, back again. Manager. Will not allow me to use cust.service phone, told me to use pay phone outside.All pay phones taken out by bell. Prior sales staff use bait an switch trying to switch to low grade Motomaster battery, which lasts under 1,2 years. Manager said to take battery back to last store, the warrantys are good at any CT store. Because customer could be 100's miles away from last store. My standard size battery not available anymore, probably too many customers requested same eliminator battery,To run many cars. Did Retail Executives get suppliers to stop making x battery, to make consumers buy the defective motomaster product that lasts under1, 2 years.Ratings not same as my eliminator battery. Called CT complaint line, a few times spoke to female, who tells me there is no lifetime warranty, and You get no free battery. Even CT has customer service staff trained to Lie to all customers, to cancel all lifetime battery warranties, etc..
How CT runs there scam on lifetime battery warrantys.the
Staff are told to make errors in paperwork, putting in wrong information, serial numbers, product number, then telling customer it doesn't matter. Where next time
You bring bad battery back, you don't get battery/product because Paperwork is all errors, which cancels lifetime warranty. Use faded papers, removing id numbers.Or Bait and switch you into buying crappy lower grade motomaster batterys, which lasts under, 1,2 years!. Then each time you get all lowergrade battery.Trying to steal your lifetime warranty paperwork. Using LI as lifetime warranty. Hiding the better products in the back, discontinuing product, to make you buy motomaster product. Train Customer service staff lie to all consumers, 'There is no lifetime warranty. Have sale staff, make up false conditions verBally, to cancel all lifetime warrantys.
On batterys, tools etc. Retailers have fired many staff
For not scamming consumers. CT denies all scams, and then blames you the customer,.....
It's a big SCAM, the CT staff, executives don't care about ripping off the public customers.
Therefore you can be stuck 100+ miles from any CT store, with a defective battery. It's a big SCAM, and PUBLIC Cdn tire is making billions in revenue, and income increases year after year, by ripping off all customers who Already paid extra. CT stores are hiding there Eliminator batterys in the back, as they bait &switch you to buy there crap defective motomaster batterys on display. Retailer hold private sale staff meetings, on how to ripoff customers. Does Public know this.!!
A few years ago review sites never existed, public would never Know of the terrible services, Scams provided by Canadian Tire.