A Merry F'in Christmas from CT!
A lot of people don't know that 'seasonal' items can have their own, unique return policies, at Crappy Tire. Specifically, the policy can be "no returns, no way, no how, not ever":
Also posted on the Boycott Thread - way to lose a customer, over a stupid toy car!
Danielle R.H.: Irronic that Canadian Tire is advertising their Christmas Spirit when yesterday I went to return an unopened Spiderman toy car as my nephew already had one. Eventhough on the top of my receipt it said returns accepted with original receipt, which it was, and on the bottom said Christmas ornaments and Christmas items can be returned up until Dec 24th after which time the sale will be final. It was Dec 23and a toy car. I was told they would not accept it for a refund or store credit as a toy is deemed to be a Christmas item. In fact anything they feel that may be something that could be a gift for Christmas they will not accept now or in the future. I asked when they would accept it thinking that perhaps due to the holidays I might have to wait a week or two. The customer service woman said, never. I said it was a birthday gift and it wasn't even Christmas yet, thats stupid and not right. I asked what happens if people get duplicate gifts, they need to be able return it. She said they will bot accept it. So I said "so if someone else gives the same gift, I can't return it and its my problem?" She said yes. I said some stuff, never cursed or anything like that. She eventually said that ONLY if their was a gift receipt and not an original receipt would they consider giving a store credit. She still didn't want to refund my money for the toy and ended up getting the customer service manager who confirmed what she said and said its a storewide policy. The manager ended up granting her permission to refund my money when it was apparent I wasn't accepting their refusal. I will NEVER shop there again. I wonder how many people are buying christmas presents there that will be refused return, exchange, or store credit.