help

Well, I came across this board while looking to make a official complaint to Canadian Tire head office but since they apparently don't have a means of doing so I'll vent here. I work 9-5 but I am desperately in need of evening and weekend employment. There is a Canadian Tire right across the...

I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...

Hello to everyone from BC: The administrator of this site assures me the software they use to run it is top notch and that only the users are faulty. Lets agree to disagree for now. As you can see I am a bit out of sorts, because for me, it is all about tires. 2 March, 2013 I live in...

There are an awful lot of stories on this site and others that describe the terrible experiences of customers trying to get help in Canadian Tire stores, even BEFORE they buy something. To get the thread rolling, here's an interesting blog. It's a couple of years old, but it's still true today...

Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...

Hello, as with everyone here, I've had an inexcusably bad experience at CT. In my case, trying to return defective goods. The clerks were treating me like a liar and a theif. I had to phone customer service on my cell while standing in front of the assistant "manager" while he was texting his...

hi guys.im new to this site,but like many others im having a problem with our favourite super store.my issue is current,there is a lawsuit in place,and i dont really want to go into too many details,because there are many spies here..... anyway the upshot of my case is that i sued our...

I've noticed a steady stream of fellow Canadians who stating their intention to boycott Canadian Tire. Some say they will not come back until things change, but most say they will never come back. Here's a place to start making a long, long list!

Posts are being moderated and there is nothing new since 2010? Why not just remove the site from the Internet. This makes C-T look really, really bad. I hope this is just someone else trying to make C-T look bad. That's jackhole behavior. If C-T deserves to be publicly burned, so be it. If...

This has been on my mind for a while, and with spring hopefully making an appearance in a few months, we can all help get the word out early! This was posted on Canadian Tire's own Facebook page, on this warm-for-mid-January night (only -5!): Jim Hiebert: Watch out for Canadian Tire! I bought...

Just want to share my email sent to head office: " Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...

Any good local tire dealers? Hoping to find good deal for my Mazda 5 2006. I usually got my tires at CT, but these guys killing me ! For some reasons prices for this specific model are insane.... I'm in Toronto by the way. Thank you in advance!

I'm sure Jumpstart does some good work. But that's no excuse for Canadian Tire to steal the tax credits of the generous Canadians who donate. And after they steal the tax credits, they also steal the credit for the whole donation! Have they no shame at all? I don't approve of vulgarity...

My mother in law went into the store and was looking for a Rival portable oven. We bought one a while ago and she wanted to purchase one as well. They didn't have the one they were looking for, the one in stock was 15qts, the one she was looking for was 18qts. Anyhow, she went and found an...

Simply put, I bought a battery for a motorcycle. It lasted only a few months so I took it back to CTC in Kingston (I had the bill) and complained about its poor performance and stated I wanted a replacement. I was told they'd have to test it and it would cost me etc etc. I said that's up to you...

Families First thinks they are above the law and can disobey the rules of the road, thereby endangering lives. What is written below is a must read! Basic rules for funeral processions. 1) If the lead car (the car at the very beginning of the procession) approaches a red light, that car...

I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...

CT has good selection of products but its service is lacking. Being screwed over by big box stores is almost a way of life these days the forum is way of letting them know what their weakness's are and hopefully fix some problems. Rules for working at CT NEVER OFFER TO HELP NEVER MAKE EYE...

CBS reported on a recent Leger Marketing survey and on 'secret shopper' reviews of customer service in Canadian retailers. It was a close, three-way race for last place, between Canadian Tire, Zellers and Walmart. In the end, Canadian Tire sucked more than every other major Canadian retailer...

Wow, I just spent 10 minutes typing my first thread, then went to submit it only to find that I had taken too long and had been logged out. My message was lost and I am way too pissed off to start all over again. What's your time out limit?