Same deal with Simoniz products:
https://www.canadiantiresucks.net/personal-stories/68-simoniz-scam.html
This consumer blog might be of interest:
How to get a refund from Canadian Tire - moneyville.ca Blogs
Depending on the province, you should be able to use the Consumer Protection Action to get a refund. Check out the sources on this tread:
https://www.canadiantiresucks.net/g...pair-only-warranty-no-refund-no-exchange.html
There are also a few stories of customers getting refunds. You can do some searches on the site.
Basically:
- The easiest route is if you can get a "Returned Material Authorization" (RMA) from the manufacturer.
- Contact your province's Consumer Ministry for advice.
- Tell the store what the Ministry said, to see if they will help you out.
- Contact the main CT Customer Service number, and see if they will help you.
- Threated to sue the store if they don't follow the law.
- File a lawsuit (will cost your a bit - maybe $50 to $100).
From what I've heard, Crappy Tire will generally settle after you've filed the lawsuit.
You might actually have to go before a judge to get a court order for a refund.
Good luck!
You might want to think twice before giving Crappy Tire your hard-earned money next time!