Jobmate

Unregistered said:

If we're going to go back over the years and years, then it's no more just 480 dealers you're comparing against.

Dealers retire, move on to other things.... so even if you found 15 over the last 20 years, now you're talking 15 people in a pool of 2000 owners. I don't support their fraudulant actions (or yours) and I don't believe them to be good representatives of Canadian Tire. Does 1% make everyone a fraud? a thief? No. does that make me a fraud? No

This little game would be like me finding anyone in your company or in your industry that had done something illegal and saying you must be just like them. Seriously you're playing like you're in grade school.

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What a hypocrite you are!!! It's ok for you to treat all your customers like frauds and thieves. Yeah, everybody in the store stole something already, so you can take their private ID information during returns and exchanges, and deny their returns!

But can't do the same with CT wannabe millionaires! No! How dare we find and link the news reports of all those Canadian Tire dealers found guilty of fraud and fined, and lump them together with you. How dare we disprove your holier-than-thou lies over and over again. Hey it's out there in the public, anyone can find it.

I'm a consumer advocate and believe in supporting good stores. You're not one of them as I don't advocate fraud on the consumer.
You have only yourselves to blame for your poor reputation.

It's not the customers fault that you've been caught on hidden camera fraudulently over billing car repairs for work that was never done or needed.

Not the customers fault that CT goons chased somebody out of the store causing his death.

Not the customers fault you sell crap that doesn't work and won't let the customer get a return or exchange.

Not the customers fault that you won't honor lifetime warranties on the products you've sold to them.

Wow you're a little wound up today !

I'll restate my point a million times over. just because something happens at one store, or three times or involves two dealers does not mean that's a reflection of this company from coast to coast at every store. The reputation you speak is your opinion of our reputation. We don't please everybody, I wish we did but that would be impossible!! For those who hate us, and hate us as much as you do, it's unfortunate, but it's business.
For the millions of customers that like us, love us or tolerate us...fantastic we are happy to help as best we can.

Just don't think for even a New York minute that you represent the majority of this country. You are not a consumer advocate, you are a CT Hater.

Unregistered said:

What a hypocrite you are!!! It's ok for you to treat all your customers like frauds and thieves. Yeah, everybody in the store stole something already, so you can take their private ID information during returns and exchanges, and deny their returns!

But can't do the same with CT wannabe millionaires! No! How dare we find and link the news reports of all those Canadian Tire dealers found guilty of fraud and fined, and lump them together with you. How dare we disprove your holier-than-thou lies over and over again. Hey it's out there in the public, anyone can find it.

I'm a consumer advocate and believe in supporting good stores. You're not one of them as I don't advocate fraud on the consumer.
You have only yourselves to blame for your poor reputation.

It's not the customers fault that you've been caught on hidden camera fraudulently over billing car repairs for work that was never done or needed.

Not the customers fault that CT goons chased somebody out of the store causing his death.

Not the customers fault you sell crap that doesn't work and won't let the customer get a return or exchange.

Not the customers fault that you won't honor lifetime warranties on the products you've sold to them.

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You mean a faker consumer advocate. A liar and cheat. Irrelevant, with anger management issues. Supports fraud and apparently not to good at math. No, sorry.....most people aren't like you and never will be....that's why you're a faker.
In the meantime, feel free to donate at the top of this fine e-commerce site. They take PayPal in US dollars.

Unregistered said:

You mean a faker consumer advocate. A liar and cheat. Irrelevant, with anger management issues. Supports fraud and apparently not to good at math. No, sorry.....most people aren't like you and never will be....that's why you're a faker.
In the meantime, feel free to donate at the top of this fine e-commerce site. They take PayPal in US dollars.

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Why so angry? Somebody park their car in your spot and went to Walmart? You losing more market share?

I'm a consumer advocate not a faker.

I'm not a CT Hater. I'm a smart shopper who wants good selection, good prices and good store policies.

Lying, cheating and fraud? Oh like what you did on the CTV hidden camera reports?

A prime reason why I've stopped shopping at Crappy Tires.

Unregistered said:

Why so angry? Somebody park their car in your spot and went to Walmart? You losing more market share?

I'm a consumer advocate not a faker.

I'm not a CT Hater. I'm a smart shopper who wants good selection, good prices and good store policies.

Lying, cheating and fraud? Oh like what you did on the CTV hidden camera reports?

A prime reason why I've stopped shopping at Crappy Tires.

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Yep, faker advocate for sure. So easy to spot. LOL!

Something to keep in mind:

Jobmate tools really do suck.

Ditto for Yard Works.

The are built cheaply to be sold cheaply, but Crappy Tire won't even stand behind their own store brands.

It's important not to get distracted.

Unregistered said:

Something to keep in mind:

Jobmate tools really do suck.

Ditto for Yard Works.

The are built cheaply to be sold cheaply, but Crappy Tire won't even stand behind their own store brands.

It's important not to get distracted.

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Distracted from what? The crazed accusations of people on this site?

That damn math again. I think most people realize that a $29.00 Jobmate drill won't have nearly the power and
Performance of a $200.00 Dewalt. We serve all customers, including those that only need a drill to fix small household items once in a blue moon. Same old, Same old.....you get what you pay for. Do your research, ask some questions and don't think you'll be building a house with Jobmate tools....LOL

Unregistered said:

Distracted from what?

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Well, distracted from the fact that Crappy Tire procures and sells products that they know are crap, then refuses to stand behind them.

Unregistered said:

I think most people realize that a $29.00 Jobmate drill won't have nearly the power and
Performance of a $200.00 Dewalt.

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What people may not realize, is that a retailer is responsible for providing a product that performs as advertised.

If the packaging says it has certain properties (20 Amp drill, or 5 HP or whatever), then the drill has to meet that spec., and if it doesn't, the customer can bring it back for a refund.

Or, if the customer asks for a tool to perform a certain job (like put screws into a deck), and the store sells them a drill that can't do that, then the customer can bring it back for a refund.

And, products have to be reasonably durable. If drills normally last a year, and the Jobmate drill dies after a month or 2, same thing - the customer can bring it back for a refund.

This is all under the Sale of Goods act, and the implied warranties. The Consumer Protection Act applies, too.

I think there are some threads on this site that get into details.

And if the customer changed their mind after using it, then they can't bring it back

And if the customer completed their job, and doesn't think they will ever need it again, then they can't bring it back

And if the customer dropped it off their roof and broke it, that's not defective, and you can't bring it back

Faker advocate may want to talk with a bit more knowledge under their belt next time.

Unregistered said:

And if the customer changed their mind after using it, then they can't bring it back

And if the customer completed their job, and doesn't think they will ever need it again, then they can't bring it back

And if the customer dropped it off their roof and broke it, that's not defective, and you can't bring it back

Faker advocate may want to talk with a bit more knowledge under their belt next time.

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Too bad you think all customers are like that. More reminders not to shop at Crappy Tires.

Glad I found this site as things sure have changed in a few years. I need a pressure washer to get the leaves and gunk off the roof and a few more things for the yard. I sure won't be purchasing it from you guys.

I actually want to buy something that works and not get hassled and accused of something else when it doesn't.

Unregistered said:

And if the customer changed their mind after using it, then they can't bring it back

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Yeah, that's one of the reasons Crappy Tire has the worst policies for returning unsatisfactory goods. Somebody outta start a thread on that!

Unregistered said:

And if the customer completed their job, and doesn't think they will ever need it again, then they can't bring it back

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Agreed. They should burn in hell for two, maybe three millenia.

Unregistered said:

And if the customer dropped it off their roof and broke it, that's not defective, and you can't bring it back

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Agreed. Accidental damage happens, but isn't the retailer's fault. Maybe only burn in hell for 1 millenia. Max of 1.5.

Unregistered said:

Yeah, that's one of the reasons Crappy Tire has the worst policies for returning unsatisfactory goods. Somebody outta start a thread on that!



Agreed. They should burn in hell for two, maybe three millenia.



Agreed. Accidental damage happens, but isn't the retailer's fault. Maybe only burn in hell for 1 millenia. Max of 1.5.

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Glad we agree, next!

Unregistered said:

Too bad you think all customers are like that. More reminders not to shop at Crappy Tires.

Glad I found this site as things sure have changed in a few years. I need a pressure washer to get the leaves and gunk off the roof and a few more things for the yard. I sure won't be purchasing it from you guys.

I actually want to buy something that works and not get hassled and accused of something else when it doesn't.

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Thank you for your fake post. So easy to see and adds the irrelevance of faker advocate and his fake multiple personality posts....LOL

Unregistered said:

Glad we agree, next!

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Ah, so you agree "that's one of the reasons Crappy Tire has the worst policies for returning unsatisfactory goods".

Great!

But everybody already knows that anyway.

unregistered said:

ah, so you agree "that's one of the reasons crappy tire has the worst policies for returning unsatisfactory goods".

Great!

But everybody already knows that anyway.

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i couldn't agree more!!! Customer satisfaction has lowest priority, or maybe none!!!!

Re: JOBMATE QUALITY

CT_MANAGER said:

Some times the use of COMMON SENSE is required here.. Ever heard of the term YOU GET WHAT YOU PAY FOR?

If there is a drill selling for $20 (jobmate) and another which seems to have the same features for $89 (Mastercraft).. Can you actually assume a $20 JOBMATE will be in anyway compared quality wise?

Jobmate is GOOD, for basic SELDOM usage and not to be relied on.. if you want to use it on your car, well it's NOT worth it in most cases.. Either the product is not good quality, or the components will break easier and quicker than one that is say Mastercraft.

There is a reason JOBMATE has a 1 year manufacturing warranty and LIFETIME warranty on mastercraft handheld nonelectronical tools.

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Okay, we can logically assume something selling at $20 versus same type item at $89 will not stand up to the same quality test. Now I ask..."why even bother selling that cheap Chinese knock-off crap when you are damaging your company reputation (such as it is???), and competing against your own better brand , whch I believe is made here in Canada, and gives Canadians work????" Maybe company policy should be reviewed on the Jobmate tools to the degree that either CTC demands higher quality from the Chinese manufacturer, or stop selling the goods that are more prone to defect, such as power tools, and just put out the manual tools under that Jobmate brand. I equate the Jobmate brand to junk that you can buy at your local Dollar store, and you can then expect early failure, and likely get it cheaper at the Dollar store. I really don't like to see it sold at my CTC store, so why do it???? Sometimes you need to consider protecting the consumer (your purchasers) from themselves as corporate responsibility... that's what it should all be about!!!

Re: JOBMATE QUALITY

Lots of good points, Grampa B.

But consumers don't really need protecting 'from themselves'.

No, we need protecting from stores that sell crap!

Retailers have a legal obligation to sell product that perform as advertised.

When they tell consumers that a tool or other product performs to a certain level, and it fails, then the store is obligated to give the consumer a refund.

Not just another piece of crap that won't perform any better than the first piece of crap.

Not a long wait for the first piece of crap to be 'repaired' by people who couldn't build it right in the first place.

Not a store credit towards an 'up-sell' to something not as crappy.

A full, 100% refund.

As consumers, we've been letting retailers like Crappy Tire get away with this for far too long.

We have a duty to 'call them' on this, and insist that they sell products that do what they are supposed to. Only then will the Crappy Retailers wake up and start selling things that actually work.

Or, they could start being truthful about the real characteristics of the crap they sell.

Saying, "you should have known we were liars because it's so cheap" is no excuse for breaking the law.

Re: JOBMATE QUALITY

Feel free to "call us" on this. Let us know how taht works out for you. This is another great opportunity for you. Open up a class action lawsuit against the Corporation, and against all 480 Dealers, you could be like us and cash in for millions. hahaha
Wonder why nobody has done that yet? could be because our methods for returns and warranties are not illegal?!

Who was it that claimed his wife was some top litigator on here? she could take this on...consumers would line up!

Re: JOBMATE QUALITY

grampa B said:

Okay, we can logically assume something selling at $20 versus same type item at $89 will not stand up to the same quality test. Now I ask..."why even bother selling that cheap Chinese knock-off crap when you are damaging your company reputation (such as it is???), and competing against your own better brand , whch I believe is made here in Canada, and gives Canadians work????" Maybe company policy should be reviewed on the Jobmate tools to the degree that either CTC demands higher quality from the Chinese manufacturer, or stop selling the goods that are more prone to defect, such as power tools, and just put out the manual tools under that Jobmate brand. I equate the Jobmate brand to junk that you can buy at your local Dollar store, and you can then expect early failure, and likely get it cheaper at the Dollar store. I really don't like to see it sold at my CTC store, so why do it???? Sometimes you need to consider protecting the consumer (your purchasers) from themselves as corporate responsibility... that's what it should all be about!!!

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Interesting Grampa. Just wondering what the defect rates of JobMate drills, saws, sanders etc... is?
How does those defect rates compare to MasterCraft? DeWalt? Makita? Hitachi?

There's this neat branding strategy called good better best. each one has a quality point, and a related price point and warranty offering. For the contractor ...he's spending the money for the best. For the guy who's not handy around the house and maybe has to tighten a door hinge and drill two holes a year, Jobmate drills just might be fine.
I think we've checked into this as a company. in fact i'm sure of it

Over on this FRD thread, there's one guy who seems to like Jobmate, but everybody else is saying how it's crap:

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