No receipt no return... why is that such a hard concept to grasp?
It's posted at customer service
it's on the back of your receipt
Returns without receipts are 100% at the discretion of the retailer.
returns computers are set up to collect customer name, phone number and address only. it does not track sales history, only returns history.
Some stores will offer an in store credit for returns with no receipt. Some will outright say no.
It's up to the customer to be responsible and keep their receipts. It's not up to the store to babysit you after your purchase. Most stores at most times will do their best to offer the customer something, but they surely are not obilgated to do so.
At some point we became a society of me me me.... it's everybody else's fault and it's also everybody else's job to help you out when you mess up. It's a sad sad state of affairs. Keep your paperwork on any item you buy, it's that simple. I don't care if you bought a car, a hammer or a diamond ring....keep your shit in order. it's your responsibility.
the one that kills me is the double standard
1) customers question and sometimes refuse to provide name and phone number
2) then they will come in without a receipt and say well "just look it up" it will tell you when I bought it. Then when we tell them we don't store that information they get mad.
lol Me Me Me Me
So you've just confirmed something else for the rest of us. Something that we've known all along. That you do require the customers private information on top of a receipt for returns and exchanges. Store policy wouldn't you say? You just confirmed another CT lie that they do that you only when the customer doesn't have a receipt. Now we find out the truth and that both the receipt and private information from a drivers license are required. Private information that isn't in the phone book that you readily admit. Kinda puts a nail through that Crappy Tire lie of easy returns. Thanks CT douche bag for telling the truth on another CT douche bag.
Oh an ugly ct hater lie resurfaces.
The only information that can be entered into the returns system is name phone number and address. there is not even a field to enter drivers license....as discussed many months ago. name phone and addresss is information readily available online or in the phone book. on occasion, a drivers license may be required for verification if a receipt is not present. Most stores do use this practice in my experience.
Targets product overlap is 15% to Canadian Tire. There will be an impact yes, but it won't be major!
Check Walmart and Sears for who is going to get hit the hardest.
Come visit this website in 2014 after Target's been in Canada for a year or two. we will still be here. We will still be building more stores, and my net worth will probably be a million more then it is now. I am not concerned
sniff sniff...I smell fear, stupidity and denial. 15% is a very low estimate on your part as somebody has pointed out on another thread. Considering that your profit margins are only 4%, I'll say that you're underestimating the impact. You should be asking the Harper government for a bail out now before the line gets too long. Then again he could say no and I would watch and you guys would go bankrupt.
3) you clearly show a lack of respect for someone who is makign minimum wage. They are human, they are working hard for their money and for whatver they choose to or need to spend the money on. Just because someone works retail making lower money does not make them a second class citizen. Such thinking would also indicate anyone working in fast food, grocery, anywhere in retail etc... is second class. That thnking makes you a sad pathetic individual with no respect for fellow human beings.
That's laughable coming from a CT dealer who often chastise the public of working 9 to 5 and not having "made it" like CT dealers, because YOU can supposedly take time off for golf everyday and show up for "work" IF you feel like it.
So tell me, do you really think that low of 9 to 5 ers? What do you think of your CEO? What about the titans of industry in all fields. What about that cardiologist who's putting in 18 hours a day to save a life. They're certainly working beyond 9 to 5, and definitely make more and worth more than you phony millionaire wannabes. And that's not including those who've really made it and spend our time and money on helping others. So don't chastise my decency when it's your store, your policies, your people that continuously mislead and rip off people day in and day out. For that you CT bunch deserve all the bad karma's that coming back to you. And yep 50000 minimum wage loser POS out of work is a step in the right direction
Interesting discussion about the future of Crappy Tire as a corporation.
Regarding whether the 9-to-5 people upon whom Crappy Tire depends for its very existence, you'd thing there would be more respect from the Crappy People, but instead there has been wide-spread scorn, and extreme arrogance.
One thing is clear: this store in Dryden sure does suck, according to the rating given here.
How many customers does this store have in a day? a week? a month? A year? I'm thinking it is 100,000 plus per year....so really, a few pissed consumers/one side of the story complaints....pretty good, I'd say. Faker advocates aren't really all that good at math or FACTS....lol.
They keep losing each and every day
Don't forget to donate....the button is right at the top and they even take paypal in US dollars...LOL!
CT Defender douchebag advocate is really going out on a limb here. You talk about math and FACTs but you continuously suck at those and still fuck up the basics.
Dryden is a small town in butt fuck Ontario with a population of 8200 and falling. So yeah a few pissed off customers would have a major impact. So prove that they get over a 100 000 shoppers a year! You can't! Another CT lie busted.