CT Challenger
New member
It’s hard to know if Angry/CT/Me/Law/Guy/Owner is deliberately ignorant, or actively malicious.
But it could be that they’ve decided to turn a blind eye to all the information on consumer protection legislation, and on their duties as a retailer to only sell products that perform as advertised.
When the Crappy store displays product claiming to have certain features, benefits and capabilities, maybe the Crappy Retailers really don't know that those products have to live up to those promises.
It's really just common sense, and it's what other retailers do already.
Maybe they really don’t know that products have an implied durability, and should be able to hold up under normal use, without failing prematurely.
Now, I can see why they would enjoy pointing to their self-serving policies (the worst among Canadian retailers!), and saying, “Sorry, no refunds on products that don’t do what they are supposed to”. Then they can comfortably continue to procure and stock crap.
And who has to bear the cost? The poor customer, who believed their lies about the product, and is now stuck with a choice to either live with the crap, or try to sue the store.
But maybe the Crappy Reatilers actually know what the laws are. Maybe they’ve already read all the references posted here, and talked to the Consumers Ministry themselves, and they really do know what’s going on. That the customer is entitled to a refund under the law for products that don’t do what they are supposed to do.
But I’m sure that they know one thing: most customers aren’t going to spend $50 or $100 just to file a lawsuit, when the defective or underperforming product only cost about $100 in the first place.
But what would happen if Crappy Tire decided to step up to the plate, and offer the same return policies as all the other major Canadian retailers?
What if the Crappy Dealers decided to follow the law for a change, and give innocent constomers refunds for these pieces of junk, like they are supposed to?
Eventually they’d lose enough money, that they would have to stop selling this crap to an unsuspecting public, and only sell products that were actually going to do what they are advertised to do.
That’s why Crappy Tire is the only store that would dare to sell crap brands like Jobmate and Yardworks.
Because they have already decided not to stand behind this junk.
Regardless of what the law says.
But it could be that they’ve decided to turn a blind eye to all the information on consumer protection legislation, and on their duties as a retailer to only sell products that perform as advertised.
When the Crappy store displays product claiming to have certain features, benefits and capabilities, maybe the Crappy Retailers really don't know that those products have to live up to those promises.
It's really just common sense, and it's what other retailers do already.
Maybe they really don’t know that products have an implied durability, and should be able to hold up under normal use, without failing prematurely.
Now, I can see why they would enjoy pointing to their self-serving policies (the worst among Canadian retailers!), and saying, “Sorry, no refunds on products that don’t do what they are supposed to”. Then they can comfortably continue to procure and stock crap.
And who has to bear the cost? The poor customer, who believed their lies about the product, and is now stuck with a choice to either live with the crap, or try to sue the store.
But maybe the Crappy Reatilers actually know what the laws are. Maybe they’ve already read all the references posted here, and talked to the Consumers Ministry themselves, and they really do know what’s going on. That the customer is entitled to a refund under the law for products that don’t do what they are supposed to do.
But I’m sure that they know one thing: most customers aren’t going to spend $50 or $100 just to file a lawsuit, when the defective or underperforming product only cost about $100 in the first place.
But what would happen if Crappy Tire decided to step up to the plate, and offer the same return policies as all the other major Canadian retailers?
What if the Crappy Dealers decided to follow the law for a change, and give innocent constomers refunds for these pieces of junk, like they are supposed to?
Eventually they’d lose enough money, that they would have to stop selling this crap to an unsuspecting public, and only sell products that were actually going to do what they are advertised to do.
That’s why Crappy Tire is the only store that would dare to sell crap brands like Jobmate and Yardworks.
Because they have already decided not to stand behind this junk.
Regardless of what the law says.