We've often heard from CT'ers who say, "Gee, nobody's perfect - everybody makes mistakes."
But that's a serious misrepresentation of the reasons people give for their complaints, and indeed for boycotting this horrible chain.
Because policies aren't "mistakes". Rather, they are deliberate, carefully planned and faithfully executed decisions. Business decisions, on how to make the most money.
And a good way to make money (at least in the short-term), is to refuse to give refunds (and maybe not even exchanges) on defective products (and even on ones people decided they don't like).
And so, we end up with a partial and informal list of several hundred people who have decided to "never shop there again".
If you just take a look, you'll see what the main reason is.
Is it poor in-store service?
Sure, some give that reason, but not that many.
Is it rude staff?
Yeah, a few, but that's the not the main reason.
But by far, the reason most often given for the boycott is this:
The horrible return policies.
How long can this short-sighted business decision keep this shady store afloat?
Let's just keep counting & see ...