Yup, the 'hits just keep comin', LOL!
#629:
Jakub C.: Interesting story, I went into Canadian Tire to return a faulty gas cap I bought just over a year ago. The girl at the customer service counter told me that it was just past the warranty period, and that's fine. I tried to tell her about how the product was defective and that I found it odd that they would allow me to leave so disappointed over policy. I tried to explain how it's not very good customer service and that I would communicate this to other people. I was cut off and told that they could care less about what I say after I leave the store and that policy is policy. I was also informed from the agent that I should shop elsewhere for parts since the quality of their products is poor. I give kudos to this rep for single handedly slandering the company they work for while enforcing a policy that they can't possibly respect. I will never buy another thing in this terrible store again!! I love Canada, but Canadian Tire gives this entire country a bad rap!! I say they rename it to Bargan Harrolds!! To that end, I have said my piece about this craphole store, let's see if it makes a difference....
Jakub C.: ... I have worked in a customer service capacity for MSN internet service in the US, at RMH in Brantford, I would never consider in my life, speaking to a customer in the way I was spoken to today! You have no idea how things went down and I guarantee you wouldn't be happy if it was you. I don't care that she couldn't do an exchange, could care less!! I am well aware of irate customers and what it's like to deal with unreasonable people. Like I said it's not like it was on the top of my priorities list... Nevertheless, karma will make it's way to you I'm sure. Enjoy the terrible customer service you're about to experience. Cheers ...