One says i'm providing some proof, the other says no evidence provided. Which is it ladies?
Best warranty in the business and longest warranty in the business....stop playing semantics when you're losing. We have the only 4 year roadside program. 3 is the best among competitors. we have the only 10 year total warranty, 9 is the best among competitors.
Ummm which one of us is back tracking?
With this comment "better to get even an 8 or 9-year warranty from someone who will honour it, instead of any length of warranty from a retailer who won't honour it" - Sounds to me like an admission that you recognize we do in fact have the best and longest warranty. Same rules still apply keep your documents, you get your warranty OR allow us to record some personal info, you get your warranty.
It's not rocket science.
I don't care that customers aren't posting research. In fact I have no idea what you're actually referring to. All I know is that since registration has been required on this site the only repeat visitors are you two, and myself. A couple of one hit wonder showed up and left. The rest, choose not to spend 4 minutes of their life to sign up. Guess their beefs with CT aren't that important to them. Face the facts, as our business grows, your website shrinks. Black and white, no ifs ands or buts. It's happening right before your eyes and you refuse to acknowledge it. PS - Keep your receipts.
Correct! you lose your paperwork you lose your warranty regardless of the wet code that's stamped on the battery. Why? Because in Canada with the exception of Quebec, warranties are NON- transferrable from owner to owner of products (including batteries) - CT and Exide have zero way to know that this individual purchased the battery.
Why is it that when a consumer loses his receipt for a purchase, it's up to a store to make good on it? Your negligence does not constitute a change in our policies.
Yes i'm blaming it on the customer in case you're wondering. It's clearly his or her own failure.
All of the above are at fault, naturally - it's their store, and their lack of customer service.
They decide to sell crappy batteries, set up a labyrinth of rules for customers to navigate, fail to explain these rules to their staff and customers, then use these any deviation from the unstated rules as an excuse to deny reasonable warranty claims.
Plenty of examples, on this site, Red Flag Deal, and others sites, too.
Much like the unstated return policies.
Lesson Learned: Never buy from Crappy Tire - deal instead with someone reputable.
Rule #1 - Keep your receipt and the warranty folder,(which by the way has the details of the warranty itself including the phone number for road side program - so you should have it close by)
Rule #2 - See rule # 1
NOw how could anybody be expected to navigate through that maze to get a warranty replacement? LOL
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You want the warranty of the best battery for one competitor? Click on the links provided.
ON those sites I picked a vehicle, same in each competitors site, Cadillac Escalade, which will have a common battery, and selected the best battery available. Max warranty was 108 months. one full year short of canadian tire.
Check out the many stories on this site and others, about all the stickers and cards and stamps that stores will ask for, then use these as excuses for refusing to honour the so-called 'warranty'.
Oh, and we are still waiting for the "proof" you already have, not just your non-credible reports of what some old links might show.
Check out the many stories on this site and others, about all the stickers and cards and stamps that stores will ask for, then use these as excuses for refusing to honour the so-called 'warranty'.
Oh, and we are still waiting for the "proof" you already have, not just your non-credible reports of what some old links might show.
Stamp? sorry no stamp. that's a made up bit.
Yes read the few upset customers on here regarding batteries. I lost my paperwork. I didn't have my paperwork. As already explained, no warranty.
stickers are attached to the folder...you know the warranty folder we've been debating the whole time. Card? ya no card? made up
warranty folder that has the stickers in it, receipt = warranty
Wow what a maze....how can anyone figure that out?
OR - leave your personal information, name address phone number, we will record it in our national database and youre covered without your paperwork. Of course the clerk will steal it, use it fraudulantly to open Swiss Bank Accounts and fraud you out of your milllions. Oh wait....haven't seen a case like that .... sorry that was your made up concerns over stuff that never happened.
The Angry/CT/Me/Liar/Guy has long ago bailed on the unprovable "best warranty in the business" claim.
Then, he moved on to the downgraded "longest in the business" claim, which is also unprovable.
But he's abandoned that, too, and is attempting to convince consumers that Crappy's notoriously convoluted (and often worthless) warranties are actually quite simple!
Either the Angry-CT-Me-Liar-Guy wasn't telling the truth about a code being STAMPED on the battery, or they were lying about something being "made up".
Not that it matters much - we already know we can't trust these people at all.
But you'd think they'd at least try to tell consistent lies - they can't even be bothered to do THAT!
yes there are manufacturing stamps on the battery, they are not related to the customer obtaining full warranty for his battery. The paperwork is what is required for full warranty on battery. period. end of story. Not complex...for most people.
Oh, and the custmer says Costco's batteries are better - seems to be a lot of that goin' around!
And, the customer review on the CT site says the Crappy Tire warranty was only 9 years - seems this "10 year" theory doesn't apply to every battery - if any at all!
NOw, here's another customer who was getting cheated for not having a "card" - pretty strange, don't you think, LOL!
Stickers not stamps. one on the folder, one on the battery.
So you've never actually seen a CT battery folder have you? You're arguing about something which you haven't actually ever had your hands on. No wonder you don't understand. This is what you call being a consumer advocate?