Canadian Tire Complaints on facebook - People Hate Crappy Tire!

[CTH8R]

The Crappy Webmaster claims headlights burn out gradually, the implication being you should replace them BEFORE they suddenly stop working.


Andrew A.: Wow that is something i have never heard of or seen. Which is weird because i work on cars for a living! The only times i see a light being dimmer is with a foggy lens or a power or ground issue. But whatever it takes to sell someone new bulbs i guess.

 

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Jamie P.: I've gone through that process after Canadian Tire sold me an exercise bike and the box it came in was filled with hundreds of ants. From the store itself and customer service I basically received a complete non-response. The whole experience cost me about 4 hours (travelling back and forth to store, killing ants, emailing customer service) and all I got was sorry about that and thanks for your feedback. Don't waste your time.

 

[CTH8R]

Every time they have one of these offers, there are the same type of problems.

You'd think after many years, they'd at least TRY to fix their broken system ...


Cheryl S.: I received both coupons. However when I went to use them yesterday afternoon at the On Route location in Trenton (East-bound 401) I was denied. I was told first it wasn't Canadian (what??), second, that because it said "Alberta" I couldn't use it as I was in Ontario (had to explain what 'excludes' meant) and lastly since he'd never heard of it he would not let me use it. I went elsewhere to fill up on gas. I'm not very happy and will not be participating in any more of these promos.

 

[Owner 1]

Admin, I know you can see this hahahahaa
Now you won't post my responses anymore? Sucks that you got so destroyed over the last few years with all of your little theories that you can't even face my posts anymore

That's okay I know you can still read this

Did we survive Target? question is, will Target survive us or retreat back to the USA?
Illegal repair policy was once your favourite claim. Killed it.... common among retailers selling power equipment. you failed
Forzani was an insolvent company that we bought and paid too much? wait ..... yah why bother. We nailed that too

So much for taking us down brick by brick hahahahahahaha

wait for it............. YOU FAILED.

Even though this won't get posted I take great pleasure knowing you've read this and probably hung your head in shame just a little bit knowing your understanding of business, retail and Canadian Tire is poor at best.

 

[CTH8R]

No surprise, for those of us who,follow this forum, or even just Crappy Tire's own 'fan' page:

Mechanic Glenn Apesteguy claims mistreatment by Canadian Tire - Nova Scotia - CBC News

 

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Mike B.: Your in-store customer service sucks. Cambie & 7th. Guy 2 aisles away can't help. Has to page someone else.

 

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Oh, Remembrance Day is coming! We know because Crappy is putting out Halloween and Christmas items!


Curtis M.: Soooo disappointed in canadian tire. Halloween isn't here yet and they already have Christmas decorations out. What about Remembrance Day, show the veterans some respect and put the Christmas festivities

 

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Lynn B.F.: DO NOT EVER BUY A MASTER CHEF BBQ - OUR GRILLS RUSTED WITHIN 6 MONTHS AND THEY WON'T REPLACE THEM! MADE US PAY $70 FOR NEW ONES AND THEN SENT US A SHEET ON HOW NOT TO GET THEM TO RUS - MAYBE YOU SHOULD HAVE INCLUDED THAT IN THE FIRST PLACE

 

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Aaron H.: Abbotsford store. No one answers your phone. Doesnt matter what dept you call. No one bothers to pick up. Im coming from one town over to get a tool that the website says is in stock. Who knows if its been updated though

 

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Robert L.: Doing a pretty awful job of looking into it

 

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CT "money:


Peter F.: I can even remember when it didn't take 6 years to collect enough to buy something bigger than a flashlight!!!!

 

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Norm M.: Canadian Tire you guys think you could send something more than just a "we are really sorry to hear this.... " form letter?

 

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Gareau N.: Before entering a contest, how about getting customer service and having the material in stock ... Alexandria, ON store has no customer service ...

 

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Krzysztof W.: Or a customer you have lost for having no customer service or selling 5 year old dewalt batteries ....

 

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Elizabeth H.: Still waiting for your customer service to respond to my October 14th emails and the one I left on your post (oct 14 hero of play). This is absolutely ridiculous. Your CRM is shameful, especially for such a large company.

 

[CTH8R]

As many have pointed out, the "regular" prices are consistently higher than normal, to make the sale prices seem better:


Kelly I.: Sorry to post here. I can't post a new comment on a page. I was on my way out the door to purchase your Rock Heritage Non-Stick Cookware. I thought it was an amazing deal (149.99 - regular 499.99) Can you please explain this to me then?

The page can be found.. but Starfrit lists the regular price for the same cookware set at $299.99 not $499.99. Why the huge markup? I find it more than a bit misleading.

https://www.starfrit.com/.../heritage-artisan-ensemble-en...

 

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Sunshine's D.: i think they need more experienced staff. if they do not know their stuff they should not be there and it is the same with other stores. you must be knowledgeable about the products you offer and what is in stock or not. this would also apply to management too by letting their staff know what is not available or sold out! and if for some reason the staff member does not know....then if you want to keep the customer, let them know you will find out and be right back to let them know if said product is in! it is not rocket science!

 

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Gordon C.P.: notice they say they are sorry but nothing is done about it

 

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Gordon C.P.: I agree with you I don't blame the staff it's management.it just pisses me off when I go to the store to get what i want and it's not there or it's out in the ware house

 

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Terri C.: As you suggested I did send the screen shot to show that I did a review but as of today (2 days later) there has been no reply. I see many others getting the same results from trying to get a PIN through placing a review so am I safe to assume that my efforts were fruitless?