[Mod Edit]Name Removed[Mod Edit]:
i emailed them yeserday so hopefully they'll write back. this is what i said:
"You are absolutely nothing but one of the most useless companies that probably exists.
I warn my boyfriend, family and friends to NOT do business with you and this is a very good example.
My boyfriend went to your Langley Store to order a K & N Air Filter for his Chevrolet Cobalt Vehicle. The employee there said that they don't have it in stock, they can't get it in stock either. So, He was able to tell us that there was one in stock in all of the lower mainland---actually, it was in the fraser valley, chiliwack which is about an hour drive. We drove there to get the part. Upon talking to your sales associate, he informed us that the part had been received in the store two years ago. He searched for it, and searched for it and NOTHING was to be found.
I don't understand how this store, under the management/ownership of Marcel Nadeau was able to earn ANY kind of achievement award. It makes no sense to me, I worked there during the grand re opening and I know how shady and horribly run that particular canadian tire is. You deleted my comment from your facebook page and didn't even bother e-mailing me. It just goes to show how much you could really care less about a customer when it's all about your quarterly and yearly earnings. YOUR BOTTOM LINE. Shame on you. Get your employees to check stock, that seems to be a common practice with any other company. SHAME.
I doubt you'll even care enough to get back to me. I'd like to see you offer me this part for free.. and SHIP IT TO MY DOOR."
