Simoniz Scam

lol I'm not asking you to do my homework you asshat, I already know the answer.

here's how this works. You make a claim.... such as we lose money on defective returns. i KNOW you're wrong, 100% certainty because well, it's my money and I see what gets debited and credited from my statement every day.
It's my money, my business my career, the food on my table, so you best believe I know where the money goes to and comes from.

You say i'm lying, because clearly you have more information then I do about how our financing works. LOL
So.......... i challenge you to tell ME, how my debiting and crediting works and what the payment channels are for defective products, returns, scrap items, repair items etc.....


Clearly the end result is as I expected it. You don't know the answer, you can not provide any bit of detail around how the process works. So instead you come back with, "I'm not doing your research for you" which is at best a pretty poor cop out! So again, you lose. You have made a claim that you can not substantiate. par for the course my friend, par for the course.

It’s so typical of a self-appointment CT rep to think they can give orders to consumers on a pro-consumer web site, LOL.

The rep wrote: “you answer the questions as i pose them”, “Tell me how are defective returns processed and paid for”, “Begin ”, “here's how this works. You make a claim ...”.

So demanding! Well, no thanks. We won't be doing their home work for them, or jumping through their hoops; thanks anyway for the offer.

Besides, there are lots of ways to know it costs CT money to process refunds on "repair only" items. Knowing all the ins and outs of refund processing is only one way.

But, hey, if any CT rep's decide to post some of their opinions and interpretations of how the refund process works, I suppose that might be of interest to consumers.

By the way, if any consumers are interested in this topic, you can have a look at this post:

https://www.canadiantiresucks.net/g...efenders-post-so-many-lies-here.html#post3819

This topic is listed as CT Lie #14 - Refunds don’t cost the store anything, so there is no incentive to refuse a refund for a genuinely defective item.

Here's the explanation:

"Simple logic dictates that the processing of a refund to the customer and obtaining a refund from the manufacturer is going to require time and money to accomplish. Also, if the store gives the customer a refund, but the manufacturer has only agreed to repair the product, then the store will lose money by selling the item as refurbished or used.

"Finally, if there were no incentive to refuse a refund, then there would be no need to implement a 'repair only' policy in the first place, and no reason to risk upsetting loyal customers. Make no mistake. Absolutely, a refund for an exchange- or repair-only item will be costly for the store. "

I suppose the CT Rep might start splitting hairs, and claim that CT the corporation bears the cost, not the individual store. Hey, whatever. To a customer, CT is CT.

Now, I suppose the store might try to pass off used or refurbished goods as "new", in the hopes of recouping losses that way. But that's an "unfair practice" under the CPA, so of course there's no way any CT rep would ever stoop to such shenanigans, right? LOL.

Oh, wait: there's a thread for that: https://www.canadiantiresucks.net/g...-returned-goods-put-back-shelf-resold-me.html

Finally, there have been several prior CT reps who posted here stating that refunds for defective items cost the company money. So, were the prior CT rep's lying, and the new CT rep is telling the truth? Or, were the prior CT rep's telling the truth, and the new CT rep is lying?

Actually, does it really matter? We know that CT reps are liars already.

In this post:

https://www.canadiantiresucks.net/g...esnt-honor-their-return-policy.html#post1248:

A ct rep wrote:

“Canadian tire many have to eat the cost of the merchandise so there is a code 12 (Customer Satisfaction). Many of the stores are franchised so it's the dealer who has to eat the cost so it's up to that particular stores discretion whether to or not.”

Seems like there are some cases where "Canadian tire" will lose money ("eat the cost") if they give a refund for a defective item. Have a special code for it, even.

So, was that rep lying back then? I doubt it, since what they wrote makes sense.

Have things changed so much since then, so that now there aren't any cases left where a refund for a defective item will cost the store? No reason to think so.

Could recent posts by self-appointed CT reps, which make no logical sense, contain lies? Almost certainly.

Hey that's a neat tactic
You'll believe a CT rep if it suits your opinion, you'll call them a liar if it does not.

Based on the "code 12" comment from CT_Manager the answer is both are correct. If the store uses said option, they may end up eating the cost. There are other options available that perhaps this Manager is not aware of that will alleviate that cost from the store if a legitimate customer concern arises that falls outside of any warranty, repair, return etc... policy. I do not know who that manager is, or which store he is from. He has defended and represented CT quite well in some of the postings I have read. As a Dealer I know that I have worked very closely with my Management team so that they understand every option available to them to solve a legitimate customer complaint with the least grief and aside from processing costs, which is simply the cost of having staff and doing business, we do not bear the cost. I also trust their judgement that they will not abuse it because at the end of the day someone bears the cost, so it's not right just to ouster the cost onto someone else or some other company.

Having said that, I stand by my rebuttal to your claim that the store loses money on a defective return. As usual, you did not provide any information that substantiates the claim and I even led you to water with how you might defend your usually grossly misinformed and exxagerated claims and you still shot a blank. Why do you invent so much BS?

Unregistered said:

If the store uses said option, they may end up eating the cost.

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that you for confirming that CT Lie #14 ("Refunds don't cost the store anything") is indeed a lie, that the other ct rep was correct, and that you were wrong.

apology accepted.

ok, on to the next topic ...

Unregistered said:

that you for confirming

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I believe you meant "thank you for confirming".

I think the CT Rep meant that the store will only lose money due to staff incompetence, at least in this one situation.

The question then would be, is the corporation able to get a refund from the manufacturer for a defective "repair only" or "exchange only" product, or does the corporation lose money?

It’s so typical of a self-appointment CT rep to think they can give orders to consumers on a pro-consumer web site, LOL.


"pro-consumer" website? You mean with the donate button and paypal and reference to giving your credit card on this websites disclosure link, for other services?
Yeah, it's a PRO consumer website alright! LOL

Unregistered said:

It’s so typical of a self-appointment CT rep to think they can give orders to consumers on a pro-consumer web site, LOL.

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This is the internet, I opt to say whatever I want...including "giving orders' as you call it.
it's not my problem that you can't back up your claim that you know the process of the financial transactions from store to corporation to vendor in cases of defective items. You claimed it not me.

So if you choose not to "follow orders" and respond with some information, you just end up looking the fool for not being able to stand up to what you speak of. Zero impact to me, only negative hit to your credibility as a "pro consumer' advocate, with no real facts.

Unregistered said:

This is the internet,

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your powers of observation are unmatched – among self-declared CT rep’s, anyway.

Unregistered said:

I opt to say whatever I want...

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yes, and without regard to truth, we see.

Unregistered said:

including "giving orders' as you call it.

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we’re not your minimum-wage flunkie, so don’t be surprised when nobody here does you bidding.

Unregistered said:

it's not my problem that you can't back up your claim that you know the process of the financial transactions from store to corporation to vendor in cases of defective items. You claimed it not me.

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typical ct lie.

no consumers here claimed to have that information – nice lie though – makes it sound like somebody ELSE was dishones, not you.

some day you’ll decide to tell the truth about something, and people will think your lying just out of habit

Unregistered said:

So if you choose not to "follow orders" and respond with some information, you just end up looking the fool for not being able to stand up to what you speak of.

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lots of proof that ct can lose money on a refund – lots of it provided by other ct rep’s, no less.

just keep an eye on this thread:

https://www.canadiantiresucks.net/g...es-crappy-tire-lose-money-giving-refunds.html

Unregistered said:

your powers of observation are unmatched – among self-declared CT rep’s, anyway.



yes, and without regard to truth, we see.



we’re not your minimum-wage flunkie, so don’t be surprised when nobody here does you bidding.



typical ct lie.

no consumers here claimed to have that information – nice lie though – makes it sound like somebody ELSE was dishones, not you.

some day you’ll decide to tell the truth about something, and people will think your lying just out of habit



lots of proof that ct can lose money on a refund – lots of it provided by other ct rep’s, no less.

just keep an eye on this thread:

https://www.canadiantiresucks.net/g...es-crappy-tire-lose-money-giving-refunds.html

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The more this goober posts, the more his lies and lack of relevance are exposed. You say that CT loses money on returns, but my equity and income continue to grow....that Forzani purchase for 771 million was an all CASH offer, and I don't ever remember not being paid on a return. I just refuse to let people borrow stuff from me over the weekend and then claim it's defective.
Nice try faker advocate, but as always, you lose, loser, you lose.

For a discussion on situations where ct loses money on refunds, see https://www.canadiantiresucks.net/g...es-crappy-tire-lose-money-giving-refunds.html.

Unregistered said:

For a discussion on situations where ct loses money on refunds, see https://www.canadiantiresucks.net/g...es-crappy-tire-lose-money-giving-refunds.html.

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Teflon loser advocate hates to admit his constant lies....couldn't even find one example of CT or ANY other retailer having a return policy that was illegal. Trying to change stories fast now....hoping that no one noticed. Tsk, Tsk faker advocate....the failures keep adding up for you.
Maybe you should donate....link at the top of the post.

seems like you are the one making up all the lies.

typical for a ct rep, lol

so, what are all these "lies" you wrote about? you say they are "constant", so what are they?

please provide some speciific examples, and evidence that they are untrue.

you say a story is being changed - what story and how did it change?

please be complete and specific

actually don't bother - there aren't any.

its just like a ct rep to tell lies about consumers and the law. never let the truth get in the way of an insult, right?

very nice representation of crappy tire. just a bunch of liars

yes, please donate. support this worth while site!

thanks for driving up traffic to this site, ct idiot

very nice work, lol.

CTH8R said:

seems like you are the one making up all the lies.

typical for a ct rep, lol

so, what are all these "lies" you wrote about? you say they are "constant", so what are they?

please provide some speciific examples, and evidence that they are untrue.

you say a story is being changed - what story and how did it change?

please be complete and specific

actually don't bother - there aren't any.

its just like a ct rep to tell lies about consumers and the law. never let the truth get in the way of an insult, right?

very nice representation of crappy tire. just a bunch of liars

yes, please donate. support this worth while site!

thanks for driving up traffic to this site, ct idiot

very nice work, lol.

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Lol....this faker advocate posts under so many personalities and answers his own posts, that the only traffic increase is your own multiple personalities. Loser faker advocates are so easy to expose.
Can't even find ONE example that CT or any other retailer has illegal return policies....not even ONE!
No credibility
Loser

Example already given: repair only. It's best if you pay attention.

By the way, almost 200 Views just on this thread yesterday. Nice of you to keep the interest up. Don't forget to donate - Support CT Sucks!

Unregistered said:

... constant lies....change stories fast

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So, we are still waiting for some proof of these claims.

Either cough it up, or issue a retraction & apology.

Or, just admit you are a liar.

Oh, wait: we already know that.

See https://www.canadiantiresucks.net/g...y-do-ct-defenders-post-so-many-lies-here.html for the growing list.

it looks like ct's self-appointed heckler of consumers has take a night off.

lemme see if i can fill in.

first of all, all consumers are losers. i don't need to give a reason for saying that, it's just fun and disruptive to say

if i had more time, i'd make up some excuse to call consumers losers - maybe create some arbitrary standard, and say the consumer failed to meet it - so they lose, loser, they lose, etc and so on.

the other thing that needs to be said is that lots of "sucks" web sites are run by some guy from new jersey who also runs a porn site.

and, well, this site has the word 'sucks' in the title, so that's all the proof we need to conclude that this site is also run by the same guy.

so, we can safely conclude that this site is partially funded by a porn site. no need for proof - just need to say it. that's how it works with us ct rep's.

since this site is financed by that porn guy, it can't be a 'real' advocacy site. i don't need to give an explanation - just take my word for it.

so anybody posting any useful information for consumers must be a 'fake advocate' - whatever that means.

oh, by the way, there's really no such thing as a 'real' advocate, because most advocates as for donations, and that's what makes them 'fake'.

finally, don't forget to click the 'donate' button. the money goes to the people who own this site, and then they won't need as much porn money (theoretically), but it's still a bad thing to donate. but do it anyway.

oh, and all consumers are liars. i don't need to say why. i don't need to provide any evidence. i don't even need to say what the lies are.

nope, for a ct rep, i just have to say that consumers are liars.

there, i hope i did a good job!

Unregistered said:

I would like to say Thank you too all for this web site. Kudoos. I was about to purchase a simnoiz3200 Pressure washer and will not be going now. You can add about $800 to you goal of F**IN CT. I have stood in lines for returns way to long for this store and want to say I will NO MORE........... Thanks again.. I am about to call and cancel the credit card from them as well.

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Well i bought this unit ( 3200 ) and it is no different in quality than a karcher, diamond, or a b.e. I did my research before hand, and like most appliances, are built by only a couple of manufactors. I've used it for a while now and have had no issues with it. It is not a honda engine, but I don't buy into this bs about engines ( since I'm a mechanic Honda is no better than anyone else.
I prefer Tecumseh engines. ) I have never had issues with ct, always could return product without hassles.

Unregistered said:

Well i bought this unit ( 3200 ) and it is no different in quality than a karcher, diamond, or a b.e. I did my research before hand, and like most appliances, are built by only a couple of manufactors. I've used it for a while now and have had no issues with it. It is not a honda engine, but I don't buy into this bs about engines ( since I'm a mechanic Honda is no better than anyone else.
I prefer Tecumseh engines. ) I have never had issues with ct, always could return product without hassles.

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Yeah, Tecumseh....Canadian made. They went out of business a few years ago....did they get bought out or just out of business?

Unregistered said:

Well i bought this unit ( 3200 ) and it is no different in quality than a karcher, diamond, or a b.e. I did my research before hand.

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Next time, there are some things you might want to include in that research.

There are plenty of reviews online that describe the quality of the Simonz products as very poor. Sounds like you got lucky!

You should also include in your 'homework' some checks on the retailer. If you hadn't been so lucky with the unit you have, you might have had to try to get a refund or exchange from Crappy Tire, which sounds like a nightmare, based on the reviews on this site.

You might want to compar CT's policies with all the other major retailers - CT really does have the worst policies out there, and you'd be better off going anywhere else, really.

Glad this purchase worked out for you ... this time!

I totally agree that Simoniz pressure washers are garbage! I bought a Simoniz electrical pressure washer thinking it was a great buy. It wasn't until I assembled the product that I found out it was faulty. My first time using the pressure washer was great, but the second time was horrendous. The wand exploded and the metal O-ring part blew off! Now imagine washing a car and suddenly the metal tip is sent flying towards your car.

Anyways, I sent a few emails to Simoniz support and they weren't any help at all. They offered to send me a new wand or I could go back to CT within 30 days to exchange my current defective product for another one! Who in their right mind would want to get another Simoniz product knowing that the wand could potentially blow off again.

I manage to sell my story to the store manager and I requested store credit to purchase a different pressure washer that was NOT Simoniz. The Karcher was on sale ($100 off) so I picked up one of those instead. Long story short, do not buy Simoniz pressure washers!