There have been some fascinating speculations about the compensation received by various posters here.
If I understand correctly, the rocket-scientist store owners/dealers have entered into contracts that don’t allow them to return some defective products to the manufacturers for a refund or even exchange! What a bunch of idiots! This is their plan to make “HUGE coin”?
Imagine the Quality Control that goes into THOSE units! ("Just ship 'em; the stores can't return them")
So, when the unlucky customer shows up at the returns desk, DOA item in hand, what are the owners likely to do?
Grudgingly give the customer back their money, throw the item in the dumpster, and 'eat' the wholesale value?
Arrange for a repair to the item, then sell it as ‘used’ or ‘refurbished’ and take the loss?
No, it is obvious that the greedy owner/dealer would be ‘compensated’ by simply refusing to refund the customer’s money. The store caused the problem, but they want the customer to pay for it.
So CT reps are compensated, at least indirectly, if they can deceive customers into thinking it’s morally OK and actually legal in all provinces for the store to keep the customers’ money, instead of giving a refund.
We continue to see such deceptive behaviour repeatedly from CT Reps on this very thread.
Yes, they are being compensated for the lies they tell customers here.
We know that CTMe was thus directly compensated, and can't help but wonder whether LiarGuy and Unregistered have their own arrangement. They certainly aren't motivated to 'help' any of the customer they so clearly hate.
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still spewing hot air like a volcano i see.
in reality, think about what you are claiming in simple black and white terms.
1) manufacturers intentionally produce junk products and sell them to retailers. - what business would make this a strategy? one season of producing crap and they'd never get a second year contract. no business operates that way. no business survives that way
2) i'm not sure why you keep insisiting that a customer with a DOA item is not giong to be compensated. the rules everywhere are clear. have a receipt, know your warranty terms. if it's a repair item, it goes for repair, no cost to customer inside the warranty duration. if its an exhchange item, you get another one on the spot. still no cost to customer. if it's a refund item, you get your money back if you want it.
3) i think it was highlighted way back by someone on here that stores don't have contracts with the makers of products. canadian tire office decides what to sell at what price and with what warranty and the owner has a contract that says he will participate. i'm sure it's much more complex then that but that's the nuts of it.
4) it has been clearly established that no retailer MUST give a refund to anyone for anything. they must simply adhere to the policies and warranties that they themselves set out on each individual product. in the case of ct, as previously quoted, the policy is on the back of every receipt is return within 90 days, unused, in original packaging for a refund. exceptions may apply to things like gas powered equipment, no return after 30 days, repair only.
i'm sure there are stores that screw up, make mistakes on the policies and warranties, and probably a few owners that squeeze the rules a bit one way or the other to make more money. but really,, to think every transaction with every customer and every store is a scam, is an intentional way to deceive customers and all those other crazy claims made, stop and think for one second. if a company can stay around that long by cheating all their customers and not caring about their customers, wouldn't taht make the customers niave and stupid? especially if they have home depot and walmart to choose from. are they all hynotized in going to a ct store? or is it possible that hey, the store actually does serve a lot of customers very well and sell some good products? i'd say that's a likely scenario.
and to suggest that all ct reps and owners don't care about customers, again with the crazy talk. do you really really believe that anyone in any company gets up in the morning and says hey i'm going to do a shitty job today. piss off a few customers, run from people who need our help? do u honestly think that's human nature? or that ct has magically hired 50000 odd employees all who don't care? riiiiiiiiiiiiiiight.
this whole site proves that when someone is pissed off, bitter or upset, logical thinking goes out the window. you will do anything to prove a point even if it means accusing someone else of lying, using half statements to try and build full truths, interpreting things that are way out of your realm of expertise and then accusing anyone who disagrees of employing the same tactics you are actually using yourself. its a sad state of affairs, a very very sad state of affairs.
think before you speak, all of you. you are an embarassment to yourself