I missed this one from last week; sounds like a classic "Simoniz Scam" post:
Bred F.: I bought a pressure washer there, took it back, they replaced it, replacement didn't work, then they said I would have to speak to Simonize, I called Simonize and they said Cdn Tire would have to replace it again, I went back and they said they could only replace it once, wouldn't give me my money back. It's in my garage, has never worked. Looks brand new. Nice and shinny and clean from disuse. The employees didn't know what to do. They called a manager, I waited for an hour and finally found out that there was no one in the store qualified to look after my issue. I went back twice more, same thing. Stand and wait.