Canadian Tire Complaints on facebook - People Hate Crappy Tire!

[CTH8R]

The word is also getting about the Crappy response people can expect on the Crappy Facebook page:


Mike R.: Sorry Maddie you already got your one generic response from CT....I'd be shocked if they respond again to this post.

 

[CTH8R]

Volker S.: Was hoping to spent the last few weekends of summer, even into fall camping in my broadstone tent i bought beginning of june, but well the rain fly roof part ripped and i had to shorten my time, now i have been told it is warrantied for repair , even so the website says otherwise, and who is going to pay for the one month i paid for the spot

 

[CTH8R]

Bob B.: Canadian tire is supposed to carry the zero water filtration system. The staff at the Drumheller AB store told me its on their ordering page on their computers. Its been on there for months now. They never ever have any in stock. So now I just order it online from London Drugs. I used to have to drive 160km to Red deer Walmart super center to buy the filters. Canadian tire never has them in stock anywhere. Yet their supposed to carry this line of water filtration products. I ordered a two pack filter set online from London Drugs on Wednesday night. It was delivered to me by Friday morning. Wow!!!!! Great customer service. Thank you London Drugs.

 

[CTH8R]

People took a break after a long, exhausting weekend of posting negative stories in response to all the spam that Crappy Tire paid facebook to post (I hope CT got its money back ... not!).

After their short breather, they have resumed their spreading of the word about Crappy Tire:


Dale U.: Canadian tire.. Home of rejecting your refund and the best at poor customer service.

 

[Owner 1]

lol Long exhausting weekend of posting online?
No mam, let me tell you what's exhausting. Thousands of employees serving hundreds of thousands of customers on a long weekend. Heck on a three day weekend, not including the Friday before, it's quite possible that a million people bought something at a Canadian Tire store somewhere in the country. A few of them clearly weren't happy for different reasons, and chose to post about it. The other 99.9% well they seem pretty happy.

Keep warning those Canadians. You're doing a tremendous job.
Because we're all 100% certain that you're always right, and a million Canadians made the wrong decision this weekend.

Happy Shopping

 

[CTH8R]

Let's not lose sight of a few key points:

- Despite what the owners might like to believe, there's a growing list of Canadians who actually hate Canadian Tire.

- Many hate Crappy Tire enough to completely boycott the stores, and many of those encourage their friends, families and co-workers to join the boycott.

- As long as enough Canadians remain naive about the terrible return policies of this Crappy store, they will continue to make the mistake of shopping there.

- There are a shocking number of complaints about poor automotive service, and we hear about many of them when CT pays Facebook to spam Canadians.

- The reason The Moaner 1 posts here, is to because they don't like these truths to come out.

 

[CTH8R]

Oh, and we are still waiting:

- For the evidence you said you had about the warranties offered by every Canadian retailer of automotive batteries.

- For the 'new way' that customers can get refunds.

And now we can start waiting for your claim that 99.9% of your customer 'seem' happy. Please post the data for this statistic! Thanks in advance!

(Oh, wait - I see that the "seems happy" rate is dropping - lots more complains posted, right on CT's very own Facebook page! LMAO!)

 

[CTH8R]

Something else to consider:

Even The Moaner will only claim that customers "seem" happy - no reason to think they actually ARE happy.

(And The Moan doesn't seem very well atuned to customer sentiment - I mean, if their store refused to give a refund, then the customer must be happy, right??)


One last point: Moaner1's customer based could dwindle to just one remaining customer. But as long as that 1 guy is happy, The Moaner could claim "100% of my customer base is happy!"

Great way to keep score - igoring all the people who hate you and boycott your store! LOL!

 

[CTH8R]

Here's the kinda thing I'm talkin' about:


Roger P.: I don't know how or why you people write on Canada tires Facebook page when their crooks???

 

[Owner 1]

Something else to consider:

Even The Moaner will only claim that customers "seem" happy - no reason to think they actually ARE happy.

(And The Moan doesn't seem very well atuned to customer sentiment - I mean, if their store refused to give a refund, then the customer must be happy, right??)


One last point: Moaner1's customer based could dwindle to just one remaining customer. But as long as that 1 guy is happy, The Moaner could claim "100% of my customer base is happy!"

Great way to keep score - igoring all the people who hate you and boycott your store! LOL!

You know, if you were even remotely in the ballpark, this would be of concern. If my customer count went down, i'd be concerned and worried. I track my customer counts, sales and average sale every single day. That's called running a business.
I will never claim 100% of everyone that walks in the door leaves satisfied, that's not in any way or form a reasonable expectation. What I do know is that on a typical day of 400 or 500 customers, my team may deal with one or two people who will either express concern or out right complain. They do their best to address LEGITIMATE concerns, protect the reputation of my store and satisfy the customer with whatever ability they have. That's what I pay them to do. That's what I train them to do.

 

[CTH8R]

Maybe not "hate", but an insightful comment on their poor choice in advertising:


Aaron S.: Bread and waffles is not a hearty and healthy breakfast, no matter how desperate you are to sell toaster.

 

[CTH8R]

Here's a response to the latest spam-paign, this one on fishing gear:


Pam I:. Yeah just don't try return anything

 

[CTH8R]

This one's got a streak of hate in it:


Richard M.: I wouldn't buy anything from Canadian Tire they rip me off of the great customer

 

[CTH8R]

General hate:


Marie-Claire L.: the worst services customer that I've ever seen

 

[CTH8R]

The latest CT spam is on fishing gear. Here's some warning about that:


Clint C.: Sorry ill buy my hunting gear elsewere. The last two Remington jackets I bought their fell apart within a year. No thanks

Clint C.: This happened over two years ago. When I went in a mentioned it at customer service about the one falling apart at the seams they let me grab another one but the chick also said what did you expect for a forty dollar jacket. I said wtf did you have normal price $129 on it then. That replacement jacket fell apart in less then three months. The other jacket which I bought at the same time was fine but most likely cause I hadnt worn it yet. Once I did the zipper broke within a week lol. I just went to a seamstress my mother knew and had her replace the zipper s and all on both. Didnt want to bother

 

[CTH8R]

"Keep your Receipt" doesn't help you much, if the ink fades before the return policy expires:


Barry B.: Make your receipts readable for at least as long as the products warranty. In most cases they fade away! just what can u say about that ? I make copies of my own but normally really don't that often need them. But have and due to fading they wouldn't accept it.

 

[CTH8R]

So, CT has paid Facebook once again to spam Canadians. They should seriously re-think this strategy, as it inevitably provokes a long, long list of consumer complaints - typically the same things over and over again, so obviously CT is A-OK with ticking off their customers!


Al G.: Stop sending your crap to my news feed. I do not subscribe to corporate sponcership. Facebook monitors, please remove their abusive commercialism.

 

[CTH8R]

Jason D.: Terrible customer service - no floor staff to help, and those ridiculous self-checkouts are a joke. Also, why do you only accept 1 coupon per transaction forcing customers to do 2 check outs (or more depending on how many coupons we have) to use them? Terrible... and I'd like to use you more often, as you are Canadian run.

 

[CTH8R]

Darren M.: One thing I must say is I have bought a few things at Canadian tire in Trenton Ontario. I bought something with a life time warranty there and My wife walked in with the broken part and the guy at the customer service counter ask for proof of purchase and as soon as she said we didn't have it he turned his back to her. and she started talking to his back and he said see you later!!!! this has happened many times with the same person. The company of the one product sent us an email with a letter from the president saying if they did not replace it they would pull all products from Canadian tires shelves. i bought something there with a life time warranty aprox 6 years ago and we no longer have the bill of sale. Not everyone saves their bill of sale for over 5 years. I emailed Canadian tire and guess what no emails back!!!


Maybe emailing CS will help? LOL!

Darren M.: I sent canadian tire one about 2 to 3 weeks ago about something my wife bought me for my birthday with a life time warranty aprox 5 years ago. I have sent 2 emails this year. and never got a return email

 

[CTH8R]

In the face of so many complaints about their beloved company, store employees (and even mis-guided consumers) occasionally post something that's actually positive about Crappy Tire (surprise!).

But now, we even have a counter-backlash against the defenders!



Al G.: I can do without the comments from CT worshippers also. If I wanted to be a junk collector I would probably be selling to Canadian Tire, not buying from them. You can get the same junk cheaper at Walmart.