I purchased a 18v dual battery jobmate drill about three months ago, I've used it maybe a total of 4hrs and its now toast. Everytime I use it the body will start to smoke and get very hot, because I did not keep track of my receipt I'm stuck with it. The other complaint is with a pressure washer purchased two years ago, I am now on my third adjustable wand end, at $40 per replacement the unit is now edging its way up to the cost of good name brand product. My warning to anyone reading this post is to expect nothing but problems when purchasing a jobmate product from ctc, also dealing with the customer service reps can also be very aggravating, as they tend to be moody and constantly in a pissy mood. (My experience, may not be typical of all csr's but in my instances of late yes.)
So in closing, if you purchase anything from ctc keep the bill, and fight till you get whats your's.