LOL. This coming from a company that was busted for privacy laws and sued under the consume protection act!!! Hilarious! Tell me, the employee SIN numbers you were giving out as receipts, how many identity thieves were helped by you? I wonder, how many college students are starting university and going hungry because their credit is ruined or how many single parents can't pay rent because somebody else spent their money? Just sayin with all this fraud going on.
I won't even go into your notorious garage reputation that's made it on the news again. Is fraud not happening when you pad the
customers bill with more hours than worked, or replace perfectly working parts? What do you call it?
Or what about selling crap that breaks and charging for replacement parts that's still under warranty? Isn't that fraud? I see that CT and Simoniz share the same 1800 customer service number.
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So here, we go again, you treating all customers like thieves and blaming them for your retail losses.
Thieves kinda like those people who are renovating and live a bit of a drive away and want to make one trip. So they buy extra items like paint brushes and garbage bags. Everywhere else they can return those unopened extras without hassle.
But at CT, that customer goes over some imaginary number of returns, gets denied the returns, and gets suspected of being a thief, and called a thief, ain't that right!?! Never mind that they have a receipt and maybe payed for it with their debit or credit card, further proof that they're not thieves.
But oh well, it's your opinion that customers are thieves and it shows with a link like that. More indicative of career criminals than customers. Is that why you have those atrocious policies, to take from them "thieves"? After all it does go towards your profit!