Indeed, some consumers don't consult the corporation PR department, or the balance sheet, when deciding if a store suck; they just look at the service and policies. Oops! CT lost another informed consumer!
Terry G.: Canadian Tire - not great service any more. Have you tried to return a defective product lately! Shameful - it used to be such a good place to shop. It's Costco all the way for me now - American but good products and great service!
I wonder where this guy shops now.