Page 23 of 88 First ... 1321222324253373 ... Last
Results 221 to 230 of 877

Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #221
    Posted by an unregistered user Guest-0276's Avatar
    Join Date
    Jan 2008
    Posts
    690
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Wow, you are so well spoken that I must believe you to be extremely knowledgable about many subjects. With your excellent education and obvious experience, you should be running a company, not just working for one. You add so much value to this site. Thank you.
    I don't need to rip off people to make a living, I don't need to lie about policies, I don't need to invade peoples privacy, I don't need to harass seniors, I don't need to look through ladies purses, I don't need to treat everyone like a criminal for making a return/ exchange. I don't need to purposely delay a lawsuit for seven years in the hopes of bankrupting a family, whose kid was permanently injured on defective bike that crappy tire knowingly sold to the public.

    I ain't no dumb retail clerk or dealer at crappy tire that's fer sure.

  2. #222
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    I don't need to rip off people to make a living, I don't need to lie about policies, I don't need to invade peoples privacy, I don't need to harass seniors, I don't need to look through ladies purses, I don't need to treat everyone like a criminal for making a return/ exchange. I don't need to purposely delay a lawsuit for seven years in the hopes of bankrupting a family, whose kid was permanently injured on defective bike that crappy tire knowingly sold to the public.

    I ain't no dumb retail clerk or dealer at crappy tire that's fer sure.


    You don't need to be realistic, you don't need to be educated before you speak, you don't need to do anything. You have got it all figured out and of course, you are right. There is absolutely no possible way that you can be wrong about anything. You are all knowing and understand why everything in this world is done. Don't worry, we all get it, we all get you.

  3. #223
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    oh now ct dealer dipshit is going to compare crappy tire and the poor way they force the customers id for a return/exchange to that of a bank or store that has a membership??? Stupid retail logic all over the place. Get a fucking life you useless clerk.

    And you thought that the world would change for you? All these "crazy" policies are aimed at controlling you and keeping you from all of your dreams and aspirations. It's George Orwell's prophecy coming to light. Oh no, the world is against you, it is unfair and heartless. You will create an army against the "terminator" machines.
    Earth to loser.....get a grip.

  4. #224
    Active Member DavidLeR's Avatar
    Join Date
    Aug 2010
    Posts
    211
    Blog Entries
    1
    Rep Power
    12

    Re: "Repair Only Warranty" - No Refund, No Exchange

    To follow up on my report on Walmart, I visited a store and looked at mowers and pressure washers.

    The selection was better than Costco, but not huge. In the aisles, there were no signs about any special “Repair Only” or other terms for refunds, exchanges, repairs or warranties.

    I went to the Customer Service desk and spoke to Wendy. I asked the standard question:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    She told me I could get a refund or exchange for 30 days.

    Is it my choice, or the store’s choice? She said it was my choice.

    Wendy also pointed to a sign on the wall:

    “Outdoor power equipment … refund or exchange within 30 days of purchase”.

    I asked if there was a different rule for gasoline equipment. She said the gasoline should be drained out before bringing it back to the store, for safety reasons. Fair enough.

    She was young, but appeared confident and knowledgeable.

    Over all, It was a lot like Costco, but without a membership, and less like a warehouse.

    There were no surprises. No contradictions. Just the same message: at least 30 days for a refund.

    -----

    I've seen some more posts about manufacturers' warranties. As usual, the only people asking this seem to be representatives of Canadian Tire Corporation. Maybe your teams of lawyers can help you out?

    -----

    Also, there's some fascinating discussions about what happens after the refund period of 30 days ends. Of course, this has no bearing on the poor CT customers who fell victim to the illegal "Repair Only" policy, and are being told that the defective item is non-returnable.

    Still, it's an interesting topic.

    But, I'm going to stay focused on the question at hand:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    -----

    Next up: Home Depot.

  5. #225
    Posted by an unregistered user Guest-0276's Avatar
    Join Date
    Jan 2008
    Posts
    690
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    You don't need to be realistic, you don't need to be educated before you speak, you don't need to do anything. You have got it all figured out and of course, you are right. There is absolutely no possible way that you can be wrong about anything. You are all knowing and understand why everything in this world is done. Don't worry, we all get it, we all get you.
    Another loser dealer/ clerk disappointed with consumers asking questions and making progress.

    Why hasn't the dealer answered any of the questions posed? I'm still waiting? Oh that's right, the dealer can't justify taking all that personal information from the customer when they're not even a member. They simply have no reason too. And should you trust Canadian Tire when they tell you that they have a good return policy, but only when you actually have to return something that they start asking personal information, treat you like a criminal? And should you trust Canadian Tire when they say your personal information, the very information you reluctantly had to give them for a refund/ exchange, is safe with them and stays with the store? Remember, this is from a company with a "no hassle" refund policy they tricked you with? Also note from Canadian Tire Corporation ivory tower that each store is independently owned and can set their own policies. Translation: CTC has no control over the stores and the dealers do what they want with your information.

    So rather than address those questions asked yet again, the dealer/ clerk has to be rude again. Much like they are at work. Where's the plumbing supplies you ask? It's next to housewares and why don't you find it yourself they tell you!?!?! Quick trip to homedepot.

  6. #226
    Posted by an unregistered user Guest-0276's Avatar
    Join Date
    Jan 2008
    Posts
    690
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    And you thought that the world would change for you? All these "crazy" policies are aimed at controlling you and keeping you from all of your dreams and aspirations. It's George Orwell's prophecy coming to light. Oh no, the world is against you, it is unfair and heartless. You will create an army against the "terminator" machines.
    Earth to loser.....get a grip.
    Ummm no. Don't pass go on green. That is all. Take your meds. blah blah blah. We sold a defective bike that ruined a kids life.

    CT Dealer / dumb clerk has no adequate response on why they're even comparing CT to a bank or a company with membership. So they slip into policy making mode and going right to super stupid

  7. #227
    Posted by an unregistered user Guest-0276's Avatar
    Join Date
    Jan 2008
    Posts
    690
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by DavidLeR View Post
    To follow up on my report on Walmart, I visited a store and looked at mowers and pressure washers.

    The selection was better than Costco, but not huge. In the aisles, there were no signs about any special “Repair Only” or other terms for refunds, exchanges, repairs or warranties.

    I went to the Customer Service desk and spoke to Wendy. I asked the standard question:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    She told me I could get a refund or exchange for 30 days.

    Is it my choice, or the store’s choice? She said it was my choice.

    Wendy also pointed to a sign on the wall:

    “Outdoor power equipment … refund or exchange within 30 days of purchase”.

    I asked if there was a different rule for gasoline equipment. She said the gasoline should be drained out before bringing it back to the store, for safety reasons. Fair enough.

    She was young, but appeared confident and knowledgeable.

    Over all, It was a lot like Costco, but without a membership, and less like a warehouse.

    There were no surprises. No contradictions. Just the same message: at least 30 days for a refund.

    -----

    I've seen some more posts about manufacturers' warranties. As usual, the only people asking this seem to be representatives of Canadian Tire Corporation. Maybe your teams of lawyers can help you out?

    -----

    Also, there's some fascinating discussions about what happens after the refund period of 30 days ends. Of course, this has no bearing on the poor CT customers who fell victim to the illegal "Repair Only" policy, and are being told that the defective item is non-returnable.

    Still, it's an interesting topic.

    But, I'm going to stay focused on the question at hand:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    -----

    Next up: Home Depot.
    I thought CT was supposed to be next? Did you find something dark and sinister in the cockaroach policy making chambers? Are they working on the mother of all policies?

  8. #228

    Re: "Repair Only Warranty" - No Refund, No Exchange

    From http://corp.canadiantire.ca/EN/Inves...C_AR_2010.pdf:

    "Improving the customer experience ... Adjusting customer policies, such as simplifying the process for product returns, to make the overall customer experience more enjoyable".

    I guess it's too confusing that there are still a few things in the store that can be returned for a refund, and a few more that can be exchanged.

    Do you thing they will just expand the "repair only" policy to everything in the store, and make it so nothing can be exchanged?

    Can't get much simpler than that.

  9. #229
    Posted by an unregistered user Guest-0276's Avatar
    Join Date
    Jan 2008
    Posts
    690
    Rep Power
    0

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by DavidLeR View Post
    To follow up on my report on Walmart, I visited a store and looked at mowers and pressure washers.

    The selection was better than Costco, but not huge. In the aisles, there were no signs about any special “Repair Only” or other terms for refunds, exchanges, repairs or warranties.

    I went to the Customer Service desk and spoke to Wendy. I asked the standard question:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    She told me I could get a refund or exchange for 30 days.

    Is it my choice, or the store’s choice? She said it was my choice.

    Wendy also pointed to a sign on the wall:

    “Outdoor power equipment … refund or exchange within 30 days of purchase”.

    I asked if there was a different rule for gasoline equipment. She said the gasoline should be drained out before bringing it back to the store, for safety reasons. Fair enough.

    She was young, but appeared confident and knowledgeable.

    Over all, It was a lot like Costco, but without a membership, and less like a warehouse.

    There were no surprises. No contradictions. Just the same message: at least 30 days for a refund.

    -----

    I've seen some more posts about manufacturers' warranties. As usual, the only people asking this seem to be representatives of Canadian Tire Corporation. Maybe your teams of lawyers can help you out?

    -----

    Also, there's some fascinating discussions about what happens after the refund period of 30 days ends. Of course, this has no bearing on the poor CT customers who fell victim to the illegal "Repair Only" policy, and are being told that the defective item is non-returnable.

    Still, it's an interesting topic.

    But, I'm going to stay focused on the question at hand:
    "If I take it home and it doesn't work, how much time do I have to get a refund?"
    -----

    Next up: Home Depot.
    You don't need to be truthful. You have got it all figured out accept that you still haven't answered my question if it is illegal to repair it after 30 days. I'm still waiting. Where are the links this time? Don't worry, I'm making all kinds of money sitting at home from the millions and millions of customers that shop at ct every week.

  10. #230

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    You don't need to be truthful.
    liar - youre suggesting theres something untruthful in the post but there isnt

    Quote Originally Posted by Unregistered View Post
    You have got it all figured out
    liar - nobody said they had it all figured out - just statements of fact

    Quote Originally Posted by Unregistered View Post
    accept that you still haven't answered my question if it is illegal to repair it after 30 days.
    find a lawyer - ask them
    i think lawguy is looking for work
    check his references first though

    Quote Originally Posted by Unregistered View Post
    I'm still waiting.
    could be a while
    it would just be davidlers interpretation - we all know you dont like that

    Quote Originally Posted by Unregistered View Post
    Where are the links this time?
    idiot - walmart links already provided
    there are no links to show you the walmart aisles - go yourself
    there are no links to wendy - oh - maybe shes on facebook
    she wasnt that cute though
    dont think shed like you - ct sucks

Page 23 of 88 First ... 1321222324253373 ... Last

Similar Threads

  1. CTC CEO Stephen Wetmore: "Canadian Tire Sucks"
    By DavidLeR in forum General Canadian Tire Complaints / Chat
    Replies: 4
    Last Post: October 21st, 2011, 10:42 PM
  2. "Do you work here??"
    By CT_MANAGER in forum Employees Speak Out
    Replies: 4
    Last Post: April 22nd, 2011, 12:19 AM
  3. I'm one of those "Bad" Canadian Tire Employees
    By Tango Anglo in forum Employees Speak Out
    Replies: 1
    Last Post: April 3rd, 2011, 08:32 PM
  4. CBC's "Go Public" reports on Canadian Tire.
    By Jadelakes in forum New to this site?
    Replies: 41
    Last Post: December 21st, 2010, 12:08 PM
  5. Can't return "Powerbuilt 42-in. Professional Creeper"
    By unhappyctccustomer in forum Personal Stories
    Replies: 7
    Last Post: October 28th, 2010, 03:48 PM

Tags for this Thread

Posting Permissions