Too bad for CT that the other retailers provide a refund if they are unsatisfied, even for similar products. I guess those stores figure it's worth having a slightly higher price, but fewer angry customers.
And, or course, Ontario laws (plus other provinces) require the retailer to provide a refund for a defective product, regarless of what the store's policy is (although that's only a real issue with Crappy Tire).
See this tread for references, and your provincial ministry:
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https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613"