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"Repair Only Warranty" - No Refund, No Exchange
- Thread starter DavidLeR
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CT Challenger
New member
Charitable vs for profit? There's a difference, you should learn it. Idiot.
It's pretty funny, when the self-appointed CT Rep's get publicly spanked, yet again.
They like to post lies about consumers, like pretending that they even discussed "charitable" vs. "for-profit". And that consumers don't know the difference.
But no such discusson has taken place.
The self-appointed rep likes to try changing the subject, too.
This time, they are trying to change the discussion of whether Jump Start meets the self-appointed rep's own definition of "faker advocate" (which it does).
Of course, this has nothing to do with "charity" vs. "for-profit". No, it only has to do with the CT rep's own definition from May: is there a "donate" button? (yes, Jump Start has one). Also, is credit card information needed? (Yes, Jump start needs is).
One other CT trick: insulting consumers, when the rep is losing the argument. We see that here, too.
So typical of the self-appointed CT reps.
They already tried this over on the "Why Do CT Defenders Post So Many Lies" thread. Didn't work there, either, though.
Angry CT Guy
Posted by an unregistered user
It's pretty funny, when the self-appointed CT Rep's get publicly spanked, yet again.
They like to post lies about consumers, like pretending that they even discussed "charitable" vs. "for-profit". And that consumers don't know the difference.
But no such discusson has taken place.
The self-appointed rep likes to try changing the subject, too.
This time, they are trying to change the discussion of whether Jump Start meets the self-appointed rep's own definition of "faker advocate" (which it does).
Of course, this has nothing to do with "charity" vs. "for-profit". No, it only has to do with the CT rep's own definition from May: is there a "donate" button? (yes, Jump Start has one). Also, is credit card information needed? (Yes, Jump start needs is).
One other CT trick: insulting consumers, when the rep is losing the argument. We see that here, too.
So typical of the self-appointed CT reps.
They already tried this over on the "Why Do CT Defenders Post So Many Lies" thread. Didn't work there, either, though.
Faker advocate hates getting called on his lies every day....he's hoping he can spout his lame ass opinions unquestioned....faker advocates don't like being questioned because their false sense of self-importance is exposed for all to see....sad, really.
CT Challenger
New member
Faker advocate hates getting called on his lies every day....he's hoping he can spout his lame ass opinions unquestioned....faker advocates don't like being questioned because their false sense of self-importance is exposed for all to see....sad, really.
Yes, consumers, the self-appointed CT Rep continues to insult us and lie about us, and of course provides no actual evidence - just more lame guesses and unsubstantiated opinion.
You'd think there'd be some actual lies they could point to, and maybe some evidence?
Oh, wait: this is CT, who never bother to back up anything they claim - mainly because it's all just a lot of BS.
CT Challenger
New member
BZZZZZT!
Wrong, guess again!
Yes, the self-appointed CT Rep completely missed the mark on the very first try, LOL!
I guess they might have to actually read the damn thing to see that there's no "Warranty" section, except for 63 "Warranty for vehicles".
Are the "very versed" and "quite versed" self-proclaimed experts at CT saying that everything they sell now falls under a "vehicle" warranty? I sure hope they arent' THAT desperate!
LOL Hilarious!
Let's see if they take another shot at it, or actually admit defeat ....
Yup, there's nothing about manufacturer's warranties in there at all! For retailers like CT, ther's only the implied warranties that the retailer is responsible for. Like refunds, etc. Oh, and there's some stuff on vehicle repairs, too, but there are other thread here to cover that.
CT Me / Lawguy
Posted by an unregistered user
Yup, there's nothing about manufacturer's warranties in there at all! For retailers like CT, ther's only the implied warranties that the retailer is responsible for. Like refunds, etc. Oh, and there's some stuff on vehicle repairs, too, but there are other thread here to cover that.
Yes retailers are responsible for warranties. that does NOT mean that they give you your money back because you request it. Warranties include replacement parts, parts and labour for repair or product replacement. Each product is specific as to which .... and it is not the consumers choice. It is the warranty terms that apply at time of purchase. I should beat this into your thick skull with a Simoniz Pressure Washer wand. if you buy something and its warranty is repair only, it gets repaired. That's called warranty. That's called retailer honouring the warranty. That's perfectly legal.
CT Challenger
New member
Yes retailers are responsible for warranties.
Absolutely. For the implied warranty of quality.
that does NOT mean that they give you your money back because you request it.
Yes, it does mean exactly that. See the https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613 for details, or call your consumer's ministry.
Warranties include replacement parts, parts and labour for repair or product replacement.
Actually, no. They cover refund or exchange. Other issues relate to manufacturer's warranties, and don't apply to retail goods. See the SOG thread for details.
Each product is specific as to which ....
Actually, no. The law is the same for all retail product. Sorry.
and it is not the consumers choice.
Actually, no. Consumer's choice. Sorry again.
It is the warranty terms that apply at time of purchase.
If by "warranty", CT means the implied warranty from the SGA, then yes. Otherwise, no.
I should beat this into your thick skull with a Simoniz Pressure Washer wand.
Actually, the CT person should do some research, and correct their statements.
if you buy something and its warranty is repair only, it gets repaired.
Actually, no. There is no such thing in the SGA or CPA abouyt "repair" for retail goods. Refund or exchange - customer's choice.
That's called warranty.
If by "warranty", the CT people mean the implied warranty from the SGA, then yes. Otherwise, no.
That's called retailer honouring the warranty. That's perfectly legal.
Agreed, nothing illegal about honouring the warranty.
But, the retailer has to also honour the implied warranty as stated in the SGA and CPA, which includes refund or (if the customer agrees) exchange. Sorry, nothing in there about repair of retail goods.
Consumers should be consider checking out https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613 for details, or call your consumer's ministry.
Thank you.
CT Challenger
New member
Yes retailers are responsible for warranties.
Yes, consumers, retailers are responsible for both the manufacturer's warranty, and the implied warranty under the SGA and CPA.
that does NOT mean that they give you your money back because you request it.
Actually, it does indeed mean your money back, if you request it.
Warranties include replacement parts, parts and labour for repair or product replacement.
Actually, that's not true for the implied warranty. Nothing in the laws about parts or repairs in the implied warranty. Only refund (or exchange, if the consumer chooses).
Each product is specific as to which
Actually, the same law applies to all retail products. Nothing in the laws for specific products (but motor vehicles have specific laws).
.... and it is not the consumers choice.
Actually, it is the consumer's choice.
It is the warranty terms that apply at time of purchase.
By law, this must include the implied warranty, too.
I should beat this into your thick skull with a Simoniz Pressure Washer wand.
No need. People just need to read the laws and all the reference already provided, plus contact the Ministry. Then, post some corrections. Thanks!
But, if someone happens to find some verifiable evidence to stack against all the experts and the advice of the Ministry, feel free to post it. However, mere opinions and guesses without substantiation are not very persuasive to consumers.
if you buy something and its warranty is repair only, it gets repaired.
The "implied" warranty has no such thing as a "repair only" return policy. The SGA and CPA say refund, or (if the consumer so chooses), exchange. Sorry, no "repair" in the laws for defective retail goods.
That's called warranty. That's called retailer honouring the warranty.
Yes, the retailer must honour the implied warranty given under the law.
Regarding the manufacturer's warranty, nothing is stated in the laws (sorry - see earlier postings on this topic).
That's perfectly legal.
Yes, manufacturer's warranties are perfectly legal to offer.
However, the implied warranty must by law also be honoured, including refunds (or exchanges, if the consumer chooses).
Be sure to check out https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613 for more details, or contact your consumer’s ministry.
CT Challenger
New member
Yes retailers are responsible for warranties. that does NOT mean that they give you your money back because you request it. Warranties include replacement parts, parts and labour for repair or product replacement. Each product is specific as to which .... and it is not the consumers choice. It is the warranty terms that apply at time of purchase. I should beat this into your thick skull with a Simoniz Pressure Washer wand. if you buy something and its warranty is repair only, it gets repaired. That's called warranty. That's called retailer honouring the warranty. That's perfectly legal.
Yes, consumers, retailers are responsible for both the manufacturer's warranty, and the implied warranty under the SGA and CPA.
Actually, the laws do mean your money back, if you request it.
There's nothing in the laws about parts or repairs in the implied warranty. Only refund (or exchange, if the consumer chooses).
Actually, the same law applies to all retail products. Nothing in the laws for specific products (but motor vehicles have specific laws).
By law, the retailers must abide by the implied warranty, too.
No need for anyone to mention violence. People just need to read the laws and all the reference already provided, plus contact the Ministry. Then, post some corrections. Thanks!
But, if someone happens to find some verifiable evidence to stack against all the experts and the advice of the Ministry, feel free to post it. However, mere opinions and guesses without substantiation are not very persuasive to consumers.
The "implied" warranty has no such thing as a "repair only" return policy. The SGA and CPA say refund, or (if the consumer so chooses), exchange. Sorry, no "repair" in the laws for defective retail goods.
Regarding the manufacturer's warranty, nothing is stated in the laws (sorry - see earlier postings on this topic).
Yes, manufacturer's warranties are perfectly legal to offer.
However, the implied warranty must by law also be honoured, including refunds (or exchanges, if the consumer chooses).
Be sure to check out https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613 for more details, or contact your consumer’s ministry.
CT Challenger
New member
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
(Those laws don’t describe the manufacturer’s warranty at all, and don’t mention repair or spare parts, etc., for retail goods).
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
Well, now, there’s no need for the CT Rep to threaten violence, LOL.
(But it seem strange that the CT Rep won't even discuss the implied warranty!)
No, the Rep doesn't need violence. All they need to do is just educate themselves, the same way the consumers do: a little research into the laws, maybe call the Ministry.
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
(Those laws don’t describe the manufacturer’s warranty at all, and don’t mention repair or spare parts, etc., for retail goods).
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
Well, now, there’s no need for the CT Rep to threaten violence, LOL.
(But it seem strange that the CT Rep won't even discuss the implied warranty!)
No, the Rep doesn't need violence. All they need to do is just educate themselves, the same way the consumers do: a little research into the laws, maybe call the Ministry.
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
CT Challenger
New member
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
(Those laws don’t describe the manufacturer’s warranty at all, and don’t mention repair or spare parts, etc., for retail goods).
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
Well, now, there’s no need for the CT Rep to threaten violence, LOL.
(But it seem strange that the CT Rep won't even discuss the implied warranty!)
No, the Rep doesn't need violence. All they need to do is just educate themselves, the same way the consumers do: a little research into the laws, maybe call the Ministry.
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
So is this one:
https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/707-sale-goods-act-6.html#
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
Happy Father's Day!
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
(Those laws don’t describe the manufacturer’s warranty at all, and don’t mention repair or spare parts, etc., for retail goods).
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
Well, now, there’s no need for the CT Rep to threaten violence, LOL.
(But it seem strange that the CT Rep won't even discuss the implied warranty!)
No, the Rep doesn't need violence. All they need to do is just educate themselves, the same way the consumers do: a little research into the laws, maybe call the Ministry.
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
So is this one:
https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/707-sale-goods-act-6.html#
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
Happy Father's Day!
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
Sorry: this link is better:
https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613
https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613
Angry CT Guy
Posted by an unregistered user
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
so the big stop sign that said don't bring this item back to the store but call this toll free number on my weedeater is illegal? It was in the box with my warranty. What is that?
Angry CT Guy
Posted by an unregistered user
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
what do you make of the big stop sign inside my new weedeater? Says to not bring it back to the retailer, but to call a toll free number for assistance. Is that illegal? It was right on top with my manual.
Angry CT Guy
Posted by an unregistered user
what do you make of my new weedeater that had a big stop sign inside the box with the manual that said do not bring back to retailer, but to call a toll free number for assistance. Is this illegal?
CT Me / Lawguy
Posted by an unregistered user
Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
There isn't a different type of warranty for each product? are you kidding me?
So you're telling me all products carry the same warranty? Who makes that determination?
CT Challenger
New member
what do you make of my new weedeater that had a big stop sign inside the box with the manual that said do not bring back to retailer, but to call a toll free number for assistance. Is this illegal?
Consumers: you may be told that they are not entitled to a refund or exchange for a defective item.
This might be on a store's web site, on a receipt, in a hand-out at the store, or in a sign inside a box.
No matter how it is communicated to a consumer, the retailer must still honour the laws of the province in which they conduct business. The Ontario CPA, for instance, is very clear on this point.
If the laws requires a refund on an exchange (as it does in Ontario - customer's choice), the customer should make the proper request, in accordance with the advice they get from their Consumer's Ministry.
Angry CT Guy
Posted by an unregistered user
Consumers: you may be told that they are not entitled to a refund or exchange for a defective item.
This might be on a store's web site, on a receipt, in a hand-out at the store, or in a sign inside a box.
No matter how it is communicated to a consumer, the retailer must still honour the laws of the province in which they conduct business. The Ontario CPA, for instance, is very clear on this point.
If the laws requires a refund on an exchange (as it does in Ontario - customer's choice), the customer should make the proper request, in accordance with the advice they get from their Consumer's Ministry.
Absolutely....call the Consumer's Ministry...you will get the answer as to why companies can and do put these types of messages in the items you buy....no mention from any authority that the manufacturers are doing anything illegal....ever wonder why that is?
Lots of manufacturers have been doing this for years....yet no one has said that this is illegal in Ontario...not even ONE. But that's ok, I'll take faker advocates opinion as truth anyway....LMAO.
CT Challenger
New member
There isn't a different type of warranty for each product? are you kidding me?
So you're telling me all products carry the same warranty? Who makes that determination?
Well, consumers, you may have noticed how hard it is for the self-appointed CT rep to get their mind around the CPA.
Either that, or they are still trying to deceive consumers about their rights under the CPA.
I hope none of you have fallen for this trick of switching the discussion to the manufacturer's warranty (which might be as the ct reps described - but that would be beside the point).
Just to be clear: there is an implied warranty under the CPA from the retailer, and no, there isn't a different one for each product.
See this thread for more details:
https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613
Don't fall for the lies of the CT Rep!
Call your Ministry if you need specific advice - for sure, it won't be what the CT Liars claim that advice will be!