Well, Angry CT Guy sure is angry again, just because consumers are sharing information about how much CT sucks, compared to all the other retailers.
For most products, consumer have at least 30 days to return them at any major Canadian retailer for a full refund, even if it’s defective, and even if it’s been used.
Oh, wait. Not 'any major Canadian retailer'. There is a single exception: Crappy Tire!
Are the Crappy Tire policies clear on this? Of course not – there are no clear statements on their web site, and no clear signs in their stores. The receipt only mentions a "warranty".
Sure, other retailers might eventually ask you to send something for repair, if it’s defective. But only after 30 days. Maybe longer, like at Costco, and others.
Do other stores force you to ‘ask before you buy’ for every product they sell? Of course not – only Crappy Tire is that crappy.
Yet some Crappy People are actually proud of their crappy policies, since they are better for the store, and worse for customers. Shows you clearly how CT doesn't value its customers.
Somehow all the other stores are able to foster good customer relations, but the Crappy People just aren't able to do it.
For those interested in return policies of major retailers, here's some links to info about those retailers, including their web sites and their customer service numbers.
Costco
Costco Canada’s policy says, “We guarantee your satisfaction on every product we sell and will refund your purchase price”. Of course, this includes outdoor power equipment. Here are some links describing their policies:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3166
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-20.html#post3179
Note that Costco puts the restriction that the product must be “in the original packaging”, but the packaging does not need to be unopened, and the product does not need to be "unused”.
Walmart
Walmart Canada has similar policies, as described in this posts:
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-21.html#post3238
One Walmart restriction is that, for gasoline-powered equipment, the gasoline should be drained before returning it for a refund. This is for safety reasons, and not some excuse to deny a refund.
Home Depot
Home Depot Canada also has a “satisfaction guarantee”, and will provide refunds for at least 30 days on items such as pressure washers and lawn mowers, if the customer is unhappy – even if the customer used it, and even it if is gas-powered.
See
https://www.canadiantiresucks.net/g...rranty-no-refund-no-exchange-28.html#post3445 for details.
Do not buy from CT, because they have the worst policies (including for returns of unwanted goods) among major Canadian retailers.