happy Thursday. Don't forget, the new flyer comes out today, lots of great savings hahahaa
Time to add another often-told lie by Canadian Tire:
CT Lie #21 – Any customer who asks for a legally required refund or exchange for a genuinely defective item is lazy, demanding, dishonest, wants everything their own way, wants something for nothing and is a "bad" customer.
A customer who has purchased a genuinely defective product has already been inconvenienced, because they had to discover the defect, were unable to use the product, and then had to return to the store.
The customer is well within their rights to request any remedy that is allowed under law, whether or not it is included in the store policy.
The defective item may not be the fault of the store, but it is the responsibility of the store to comply with the relevant laws, and provide whatever remedy is legally required.
Rather than treating these innocent customers rudely or with suspicion, good customer service dictates that the store should respond apologetically, politely and promptly.
Certainly, a customer should not be forced to file a complaint or a lawsuit in order to obtain a legally required remedy.
Time to add another often-told lie by Canadian Tire:
CT Lie #21 – Any customer who asks for a legally required refund or exchange for a genuinely defective item is lazy, demanding, dishonest, wants everything their own way, wants something for nothing and is a "bad" customer.
A customer who has purchased a genuinely defective product has already been inconvenienced, because they had to discover the defect, were unable to use the product, and then had to return to the store.
The customer is well within their rights to request any remedy that is allowed under law, whether or not it is included in the store policy.
The defective item may not be the fault of the store, but it is the responsibility of the store to comply with the relevant laws, and provide whatever remedy is legally required.
Rather than treating these innocent customers rudely or with suspicion, good customer service dictates that the store should respond apologetically, politely and promptly.
Certainly, a customer should not be forced to file a complaint or a lawsuit in order to obtain a legally required remedy.
That's a fat load of bulllllllll shit.
You're claim is exaggerated to a ridiculous extent. You make it seem as if every customer is treated poorly when they try to return something. I know this isn't true, and you know this isn't true. You have taken one example that may have occured and turned it into "this is how you are all the time" comments. Liar
The only thing accurate about your post is that it is the responsibility of the store to comply with the relevant law. jackpot, you're right. I noticed you stop calling the policy illegal hahaha back track much? If the rules on said item are repair of lets say.....a pressure washer, it goes to an authorized repair center for ummm repair! That's within the law. That's where it goes.
That's where it goes, when in reality it would go straight up your ass if you took that attitude with me.
The Ministry Of Consumer Services, a government agency, is wrong?
But your "opinion" is correct?
You keep saying the BBB site is wrong, but that's still on their site (Ottawa's too).
As long as the retailer is following the warranty terms and warranty duration and "make good" on the defective unit, it is up to the retailer how they choose to handle it.
If the rules on said item are repair of lets say.....a pressure washer, it goes to an authorized repair center for ummm repair! That's within the law. That's where it goes.
Sorry - some of the links didn't work.
For the list of 14 or so reputable sources (so that you don't have to rely on any "opinions" or "interpretations" of people posting here, see:
"https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613"
Are you even trying to be right, or do you just want to make a lot of pointless noise? Take a minute or two to check things out before embarrassing yourself and all CT Owner/Liars so publicly.
I just like jerking you around to get the real you to come out on this forum.
Well, we may finally have an answer to this thread’s question: “Why do the CT Defender Post Many Lies Here?”
The theory is that there are 1 or 2 pranksters who post the most outrageous crap they can devise, in order to get consumers riled up, just to watch them try to disprove the crap.
I did a little digging, and found a post that backs up the "prankster" theory. In response to this consumer post:
Are you even trying to be right, or do you just want to make a lot of pointless noise? Take a minute or two to check things out before embarrassing yourself and all CT Owner/Liars so publicly.
The self-appointed CT Rep responded:
I just like jerking you around to get the real you to come out on this forum.
So, there you have it. The CT Rep’s aren’t at all trying to be accurate; they are only “jerking around” consumers on this site with their outrageous posts.
Some consumers think this might actually be a 'Fake Owner/Manager', who is really a consumer, trying to make the genuine store owners look like jerks, by over-stating their prejudices and posting ridiculous opinions. Sort of the "Archie Bunker" of store-owning bigots.
Actually, that makes some sense, because it's hard to believe that the type of person we see posting all the "600 sucks" and "union" nonsense would be able to run a business. Still, there's not much direct evidence either way.
Taking this a step further, some consumers think these crazy posts are written by the owner of this web site, trying to stir up controversy, and drive up traffic to their web site. If so, it would seem to be working, based on the stat's. People seem to be tuning in to follow the debates, and that would drive ad revenue for the owners. Still, there's no direct evidence that anyone posting here is really the site owner(s).
So, does it make sense to continue pointing out the lies of the pranksters, 'fake owner/managers' and/or site owners?
Only if it will likely help consumers, by clarifying the truth, and keeping them from being mis-informed.
Pages and pages of hits, including these:
- A large number of hockey sticks.
- Numerous cleaning products.
- More Duracell chargers.
- Autmobile rims
- A Stanley socket set.
- An electric car polisher (by Simoniz, of course).
- A kyak ($249.99 - but if it leaks, there are no refunds, no exchanges, and no repairs. Sorry!)
The list goes on and on.
And all it takes is a little internet search to find all of this information.
“the price of the Karcher” “you should have checked the flyer” “get facts straight”, “lies”
The CPA and SOGA will protect you from anything you don't like about canadian tire's policies
Nice opinion...doesn't mean they are correct.
Why do the ct defender/reps post so many lies here?
In my opinion, the answer is obvious - the ct reps post lies to make more money - duh!
They often claim (with no proof, of course) that the dealer/owners make a lot of money, so that's their main goal in life, clearly.
No saving humanity, no curing polio, no leaving a lasting legacy of peace on earth, no feeding the orphans - just $$$$$$$$$
All the lies have that same effect - helping them make "huge coin".
So they hide the crappy policies of the store.
Trick consumers into thinking other stores don't have a better policy (but the other stores are better).
Keep costs down by buying products without agreements for refunds or exchanges, then conceal it.
Hide the greed motive for things like 'repair only' and 'exchange only' policies.
Lie about the laws so consumers will buy from CT under terms that don't meet the law.
Lie about the laws so unhappy customers will abandon their rights.
Cheat customers with shoddy repairs, and cheat them on warranties for batteries and tires.
Harrass consumers who challenge the CT crap. Tell lies about them. Insult them. Hope they go away and shut up.
Whatever it takes to keep costs down, and their profits up.
No big mystery, really. Just look at how they act in the stores and serivce centers, and what they say on this and other sites.
Disgusting, but that's who they are.
Greedy liars.
Yes, who would have possibly suspected, that the CT Reps who daily tell lies about consumers, and post mindless insults and random crap on this site, might not get a cheery reception to their loud declarations of grandiosity??
Pretty funny, that a confessed ct rep would dare to brag about their so-called “generosity”, on this site of all places, where we read daily about the injustices that are inflicted upon the unsuspecting public by these rip-off artists, all in the name of money?
Well, at least the rep has confirmed something we already know about them all: “it’s about profits” and “yah, i’m greedy”.
Yup, anybody who’s ever tried to squeeze a legally required refund, or even an exchange, out of the greedy, profit-hunger stores, they’ll say, “No kidding, Sherlock – tell us something we haven’t already got a web site about”.
But are they really as generous as they claim to be? Or is this just another self-serving, unsupported claim by a greedy, profit-hunger ct rep?
I’ll tell you what would convince me: a nice little T1 form (maybe with some of the SIN blocked out), or at the very least a Schedule 9 showing their "generious" Donations and Gifts. I’m sure some of those donations to the fire department will be on there, LOL.
Oh, and they shouldn't forget to include the Notice of Assessment, so we know they don’t cheat on their taxes, LOL.
Yes, I’m sure they can sleep well, knowing they played 'Robbing Hood' – robbing from the poor, then giving some of it to be poorer – all the while skimming a fair chunk off the top for themselves. Very good example for their community.
But probably the funniest thing the self-appointed CT rep has written lately was this:
“good value, good products and good service.”
ROTFLMAO!
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