Time to add another often-told lie by Canadian Tire:

CT Lie #21 – Any customer who asks for a legally required refund or exchange for a genuinely defective item is lazy, demanding, dishonest, wants everything their own way, wants something for nothing and is a "bad" customer.

A customer who has purchased a genuinely defective product has already been inconvenienced, because they had to discover the defect, were unable to use the product, and then had to return to the store.

The customer is well within their rights to request any remedy that is allowed under law, whether or not it is included in the store policy.

The defective item may not be the fault of the store, but it is the responsibility of the store to comply with the relevant laws, and provide whatever remedy is legally required.

Rather than treating these innocent customers rudely or with suspicion, good customer service dictates that the store should respond apologetically, politely and promptly.

Certainly, a customer should not be forced to file a complaint or a lawsuit in order to obtain a legally required remedy.
 
Time to add another often-told lie by Canadian Tire:

CT Lie #21 – Any customer who asks for a legally required refund or exchange for a genuinely defective item is lazy, demanding, dishonest, wants everything their own way, wants something for nothing and is a "bad" customer.

A customer who has purchased a genuinely defective product has already been inconvenienced, because they had to discover the defect, were unable to use the product, and then had to return to the store.

The customer is well within their rights to request any remedy that is allowed under law, whether or not it is included in the store policy.

The defective item may not be the fault of the store, but it is the responsibility of the store to comply with the relevant laws, and provide whatever remedy is legally required.

Rather than treating these innocent customers rudely or with suspicion, good customer service dictates that the store should respond apologetically, politely and promptly.

Certainly, a customer should not be forced to file a complaint or a lawsuit in order to obtain a legally required remedy.

Whoever said that? I guess after you were humiliated on here yesterday for your lies, and given proof yet again about your wrong opinions you just resort to making shit up.
Liar
You lose, loser, you lose.
 
Time to add another often-told lie by Canadian Tire:

CT Lie #21 – Any customer who asks for a legally required refund or exchange for a genuinely defective item is lazy, demanding, dishonest, wants everything their own way, wants something for nothing and is a "bad" customer.

A customer who has purchased a genuinely defective product has already been inconvenienced, because they had to discover the defect, were unable to use the product, and then had to return to the store.

The customer is well within their rights to request any remedy that is allowed under law, whether or not it is included in the store policy.

The defective item may not be the fault of the store, but it is the responsibility of the store to comply with the relevant laws, and provide whatever remedy is legally required.

Rather than treating these innocent customers rudely or with suspicion, good customer service dictates that the store should respond apologetically, politely and promptly.

Certainly, a customer should not be forced to file a complaint or a lawsuit in order to obtain a legally required remedy.

That's a fat load of bulllllllll shit.
You're claim is exaggerated to a ridiculous extent. You make it seem as if every customer is treated poorly when they try to return something. I know this isn't true, and you know this isn't true. You have taken one example that may have occured and turned it into "this is how you are all the time" comments. Liar

The only thing accurate about your post is that it is the responsibility of the store to comply with the relevant law. jackpot, you're right. I noticed you stop calling the policy illegal hahaha back track much? If the rules on said item are repair of lets say.....a pressure washer, it goes to an authorized repair center for ummm repair! That's within the law. That's where it goes.
 
That's a fat load of bulllllllll shit.
You're claim is exaggerated to a ridiculous extent. You make it seem as if every customer is treated poorly when they try to return something. I know this isn't true, and you know this isn't true. You have taken one example that may have occured and turned it into "this is how you are all the time" comments. Liar

The only thing accurate about your post is that it is the responsibility of the store to comply with the relevant law. jackpot, you're right. I noticed you stop calling the policy illegal hahaha back track much? If the rules on said item are repair of lets say.....a pressure washer, it goes to an authorized repair center for ummm repair! That's within the law. That's where it goes.

That's where it goes, when in reality it would go straight up your ass if you took that attitude with me.
 
That's where it goes, when in reality it would go straight up your ass if you took that attitude with me.

I suppose the REAL faker advocate is exposed...when challenged with facts, violence is his only recourse. Well, once again, you lose, loser, you lose. Most people aren't like you.
 
Fellow Consumers:

I’m a bit behind on catching the lies that the self-appointed CT Representatives have been posting.

Lately, they have been posting mostly insults, so I have time to do a little catching up.

One lie that keep popping up, but hasn’t been added to the official list yet, is the statement that all the proof that has been quoted from reputable sources are the “opinions” and “interpretations” of the consumers who post here. This can be disproven by simply reading all the 14 or so links to reputable sources. The list is here:

"https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/general-canadian-tire-complaints-chat/gen....html#post3613"

(Note that the CT Liars are being hypocrites, rather than liars, when they provide their own opinions and interpretations. For evidence, they only have a few links to out-dated or incomplete information).

Here are some recent lies:


May 25, 12:37 PM:

The Ministry Of Consumer Services, a government agency, is wrong?

Nobody said the Ministry site is wrong. However, that particular page does not provide complete information, so a little more research is needed. "Incomplete" does not equal "Wrong". So, other sources were provided, for additional information.

But your "opinion" is correct?

It is not the opinion of consumers posting here; it is the opinion of reputable sources quoted here:

"https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/gen....html#post3613"

You keep saying the BBB site is wrong, but that's still on their site (Ottawa's too).

Posters here have been saying that the information is out-dated. It was probably correct prior to the updated CPA.

The BBB site was covered in CT Lie #11 – There’s a BBB site that references the Business Practices Act, and it says that it’s OK for a store to repair an item instead of giving a refund.

See "https://www.canadiantiresucks.net/g...efenders-post-so-many-lies-here.html#post3773"

There’s also a new lie in that sentence. The Ottawa site simply re-quotes the (incomplete) Ministry site, and not the London BBB site. This lie makes it sound as if the out-of-date information on the London BBB site is more reliable than it really is.


May 25, 3:31 PM:

Included in this fraudulant report on what Ministries will tell you are the following lies:

As long as the retailer is following the warranty terms and warranty duration and "make good" on the defective unit, it is up to the retailer how they choose to handle it.

This should probably be made into an Official CT Lie. The legislation does not mention the ‘express’ manufacturer’s warranty at all.

The post is basically a re-telling of these CT Lies:

CT Lie #8 – A customer is not entitled to an exchange on a “Repair Only” product.

CT Lie #9 - A customer is not entitled to a refund for a “Repair Only” or “Exchange Only” product.

The explanation can be found here:

"https://www.canadiantiresucks.net/g...efenders-post-so-many-lies-here.html#post3772"

That’s for Ontario. Contact your Ministry for details in your province.


May 26, 8:11 AM:

If the rules on said item are repair of lets say.....a pressure washer, it goes to an authorized repair center for ummm repair! That's within the law. That's where it goes.

This is just a re-telling of CT Lies #8 and #9 (see above).

There were many other lies, but those are the high-lights.
 
Sorry - some of the links didn't work.

For the list of 14 or so reputable sources (so that you don't have to rely on any "opinions" or "interpretations" of people posting here, see:

"https://www.canadiantiresucks.net/g...aints-chat/707-sale-goods-act-6.html#post3613"


Funny that for all your links, you don't have one that says CTC's policy, or any other retailer for that matter, has a policy in contravention of either CPA or SOGA. Why is that?
And all of the links, and information provided to show you this point are all outdated and incomplete? Is that in your opinion?
Yet, you even list some of the same links.
Are you trying hard with the "bullshit baffles brains" approach, because you know you are wrong?
I see you have stopped calling various store policies as illegal....if they are not illegal, what exactly is your point?
 
Well, we may finally have an answer to this thread’s question: “Why do the CT Defender Post Many Lies Here?”

The theory is that there are 1 or 2 pranksters who post the most outrageous crap they can devise, in order to get consumers riled up, just to watch them try to disprove the crap.

I did a little digging, and found a post that backs up the "prankster" theory. In response to this consumer post:

Are you even trying to be right, or do you just want to make a lot of pointless noise? Take a minute or two to check things out before embarrassing yourself and all CT Owner/Liars so publicly.

The self-appointed CT Rep responded:

I just like jerking you around to get the real you to come out on this forum.

So, there you have it. The CT Rep’s aren’t at all trying to be accurate; they are only “jerking around” consumers on this site with their outrageous posts.

Some consumers think this might actually be a 'Fake Owner/Manager', who is really a consumer, trying to make the genuine store owners look like jerks, by over-stating their prejudices and posting ridiculous opinions. Sort of the "Archie Bunker" of store-owning bigots.

Actually, that makes some sense, because it's hard to believe that the type of person we see posting all the "600 sucks" and "union" nonsense would be able to run a business. Still, there's not much direct evidence either way.

Taking this a step further, some consumers think these crazy posts are written by the owner of this web site, trying to stir up controversy, and drive up traffic to their web site. If so, it would seem to be working, based on the stat's. People seem to be tuning in to follow the debates, and that would drive ad revenue for the owners. Still, there's no direct evidence that anyone posting here is really the site owner(s).

So, does it make sense to continue pointing out the lies of the pranksters, 'fake owner/managers' and/or site owners?

Only if it will likely help consumers, by clarifying the truth, and keeping them from being mis-informed.
 
Well, we may finally have an answer to this thread’s question: “Why do the CT Defender Post Many Lies Here?”

The theory is that there are 1 or 2 pranksters who post the most outrageous crap they can devise, in order to get consumers riled up, just to watch them try to disprove the crap.

I did a little digging, and found a post that backs up the "prankster" theory. In response to this consumer post:

Are you even trying to be right, or do you just want to make a lot of pointless noise? Take a minute or two to check things out before embarrassing yourself and all CT Owner/Liars so publicly.

The self-appointed CT Rep responded:

I just like jerking you around to get the real you to come out on this forum.

So, there you have it. The CT Rep’s aren’t at all trying to be accurate; they are only “jerking around” consumers on this site with their outrageous posts.

Some consumers think this might actually be a 'Fake Owner/Manager', who is really a consumer, trying to make the genuine store owners look like jerks, by over-stating their prejudices and posting ridiculous opinions. Sort of the "Archie Bunker" of store-owning bigots.

Actually, that makes some sense, because it's hard to believe that the type of person we see posting all the "600 sucks" and "union" nonsense would be able to run a business. Still, there's not much direct evidence either way.

Taking this a step further, some consumers think these crazy posts are written by the owner of this web site, trying to stir up controversy, and drive up traffic to their web site. If so, it would seem to be working, based on the stat's. People seem to be tuning in to follow the debates, and that would drive ad revenue for the owners. Still, there's no direct evidence that anyone posting here is really the site owner(s).

So, does it make sense to continue pointing out the lies of the pranksters, 'fake owner/managers' and/or site owners?

Only if it will likely help consumers, by clarifying the truth, and keeping them from being mis-informed.

If anyone is interested, most of the debate seems to be over on this thread:

https://www.canadiantiresucks.net/g...n-tire-listen-what-i-have-say-5.html#post4125
 
Pages and pages of hits, including these:

- A large number of hockey sticks.
- Numerous cleaning products.
- More Duracell chargers.
- Autmobile rims
- A Stanley socket set.
- An electric car polisher (by Simoniz, of course).
- A kyak ($249.99 - but if it leaks, there are no refunds, no exchanges, and no repairs. Sorry!)

The list goes on and on.

And all it takes is a little internet search to find all of this information.

I was shocked at the $90 Duracell charger that Crappy Tire sells without even a policy to provide a refund, exchange or repair.

But then I saw the inflatable kayak for $249.99:

Renegade Inflatable Kayak Set | Canadian Tire

As with so many other items, the web site says, "This product has no warranty".

$250 is a lot to pay for something that could easily be useless, right out of the box.

Could this be just a mistake on the web site? If so, it looks like CT doesn't even know enough to check, or care enough to fix their own mistake on their own web site.

To check for myself, I paid a visit to a CT store.

I found the item on the shelf. There were no signs saying, "As is" or "no refund, exchange or repair". No indication that this was a "no warranty" item at all.

So, maybe this is a mistake, after all? I mean, if this was a special "No Warranty" product, wouldn't there be some indicaton to the unsuspecting customer, to warn them?

I went to Customer Service and spoke to Becki. I gave her the product number, but she needed to know the brand ("Renegade") before she could find the information.

Becki confirmed that it had "no warranty", so it is "no refund, no exchange, no repair".

Becki also told me that, for many inflatable items, as soon as you buy it, "you own it", and if it won't inflate, the store won't help you. Huh!

So, we've confirmed several "no refund, no exchange, no repair" items:

- Various hockey sticks.
- Some Duracel chargers.
- An $250 inflatable kayak.

Plus, possibly other inflatable items.

It now seems far too risky to just walk into a Crappy Tire, pick an item off the shelf, and trust that CT is going to warn you ahead of time that they won't 'stand behind' it if anything is wrong with it.

You really DO NEED to follow the full, 17-step process before making any purchases from Crappy Tire:

https://www.canadiantiresucks.net/personal-stories/32-return-policy-8.html#post3806

(Plus, you need to record the brand in Step 1.)

Then again, why take a chance on buying anything from Crappy Tire at all? There are lots of other retailers where you can buy inflatable boats, chargers and other products, and they will give you a refund for a genuinely defective product. (Or even an exchange or repair, if that's all you want.)

And that's just for defective items. Most other retailers will provide a refund, even if you just tried it out and didn't like it. Imagine: "Customer service" - an idea that seems to just make the CT people angry at consumers.

"Crappy Tire: So many reasons ... to buy somewhere else"
 
The CT Defenders have been busily posting, but mostly just insults and unsubstantiated claims.

The worst example of vague accusations and unsupported claims was from this post:

“the price of the Karcher” “you should have checked the flyer” “get facts straight”, “lies”

Of course, most of the claims were unspecific and unsubstantiated.

There have also been the usual mis-quotings from posts by consumers, such as this one:

The CPA and SOGA will protect you from anything you don't like about canadian tire's policies

It doesn’t seem to bother the self-declared CT rep that nothing like this has been stated by the “CT haters”.

There were also vague claims that the opinions of professors of consumer law cannot be believed:

Nice opinion...doesn't mean they are correct.

I suppose consumers are expected to disregard the opinons of the law professors, and instead believe the self-appointed Crappy Tire Rep.

“Caveat Emptor” applies to the information provided by Crappy Tire, as well as the products and services.
 
The CT Liars haven't been as busy lately. Not as many posts, so not as many lies.

They did manage to post the usual insults, and even a new demand or two for consumers to do their research for them.

For a change of pace, a CT Liar told a lie about his/her self: "I'm interested in what retailers have a policy that allows a returnafter the customer has tried it out and doesn't like it?" This was later revealed to be a lie: "That was another rhetorical question". At least it wasn't a lie about a consumer, but that question implied that there are no retailers with a policy to give refunds for used items, which anyone following the "Repair Only Warranty" thread knows is a lie.

There were also the usual lies about what consumers have written, in particular the frequently told lie, "Since you're the expert" - note that nobody except the self-appointed CT Rep has claimed to be an expert on anything.

In the past, consumers have been criticized for making claims with insufficient support, yet that doesn't stop the CT Liars from posting vauge lies, such as "The MAJORITY of what is posted here is not accurate or factual". As usual, this was not accompanied by any evidence. This makes sense, since the statement is untrue - unless of course we are discussing the inaccurate and dishonest statements of the CT Liars.

Perhaps the CT Liars will return from their long, relaxing weekends on their multi-million-dollar yachts, and post more lies for us in the days to come ....
 
Why do the ct defender/reps post so many lies here?

In my opinion, the answer is obvious - the ct reps post lies to make more money - duh!

They often claim (with no proof, of course) that the dealer/owners make a lot of money, so that's their main goal in life, clearly.

No saving humanity, no curing polio, no leaving a lasting legacy of peace on earth, no feeding the orphans - just $$$$$$$$$

All the lies have that same effect - helping them make "huge coin".

So they hide the crappy policies of the store.

Trick consumers into thinking other stores don't have a better policy (but the other stores are better).

Keep costs down by buying products without agreements for refunds or exchanges, then conceal it.

Hide the greed motive for things like 'repair only' and 'exchange only' policies.

Lie about the laws so consumers will buy from CT under terms that don't meet the law.

Lie about the laws so unhappy customers will abandon their rights.

Cheat customers with shoddy repairs, and cheat them on warranties for batteries and tires.

Harrass consumers who challenge the CT crap. Tell lies about them. Insult them. Hope they go away and shut up.

Whatever it takes to keep costs down, and their profits up.

No big mystery, really. Just look at how they act in the stores and serivce centers, and what they say on this and other sites.

Disgusting, but that's who they are.

Greedy liars.
 
Why do the ct defender/reps post so many lies here?

In my opinion, the answer is obvious - the ct reps post lies to make more money - duh!

They often claim (with no proof, of course) that the dealer/owners make a lot of money, so that's their main goal in life, clearly.

No saving humanity, no curing polio, no leaving a lasting legacy of peace on earth, no feeding the orphans - just $$$$$$$$$

All the lies have that same effect - helping them make "huge coin".

So they hide the crappy policies of the store.

Trick consumers into thinking other stores don't have a better policy (but the other stores are better).

Keep costs down by buying products without agreements for refunds or exchanges, then conceal it.

Hide the greed motive for things like 'repair only' and 'exchange only' policies.

Lie about the laws so consumers will buy from CT under terms that don't meet the law.

Lie about the laws so unhappy customers will abandon their rights.

Cheat customers with shoddy repairs, and cheat them on warranties for batteries and tires.

Harrass consumers who challenge the CT crap. Tell lies about them. Insult them. Hope they go away and shut up.

Whatever it takes to keep costs down, and their profits up.

No big mystery, really. Just look at how they act in the stores and serivce centers, and what they say on this and other sites.

Disgusting, but that's who they are.

Greedy liars.

LOL....what a complete loser. You have no idea what CT Dealers do for their community, how much they donate to local charities and hospitals, how many kids they help play sports when they can't afford it on their own. Your ignorance kind of gets called every day because you make so many stupid comments. You better believe it's about making money....that's what capitalism and business is all about. I'm sure you're working hard on curing polio and feeding orphans while feeling that the world owes you more....you dumb fuck.
 
lol ct haters talking through their ass again.

Yes it's about profit, make no mistake. We put our lives, our families, everything we own and many years of dedication into being successful, and reap the rewards accordingly. This is Canada, capitalism rules. Just because you've chosen a path of 9-5 to make ends meet, doesn't mean I have to.
In order to make profit today, tomorrow, next year, next decade that means we have to make good business decisions, which above all means ensuring our customers get good value, good products and good service. It means making sure our people can be successful, make money, be challenged and want to help customers get what they need/want. Unfortunately not 100% of our customers are happy all the time, and not every employee is dedicated and commited fully, but that's the nature of every job, business, retailer etc.... welcome to the world.
Just because you're not happy with us doesn't mean millions of others aren't! They are.

So we may not be curing polio.... that's really not my prime goal when it comes to giving back. Do a little homework on this thing called JumpStart. See what you find. How many thousands of kids have had sports equipment, registrations etc... paid for to get involved in sport and fitness? Millions of dollars worth....many many millions. So yah we give back, to kids, our future generations who are becoming internet junkies, couch potatoes and cell phone addicts instead of team players, athletes and involved in physical activities. I'm very proud of what this company does in that avenue.

Secondly to that, the amount of additional contributions in local towns and cities might boggle your mind. In just a few short years since taking this store i've donated over $25,000 in cash, merchandise, services and support to places including the Fire Department, local schools, daycares, FoodBank, Seniors Center, Hospital, Air Ambulance Rescue, Family & Child Services and dozens of kids sports teams events. We even host some fairly large charitable events right on site that bring kids out to meet sports celebrities, see fire trucks and meet firemen. One of my Managers even went as far as doubling the business donation that was made. He personally spent almost $1000 out of his own pocket to add to the truck load of kids gifts we sent to the community services.

So yah, i'm greedy, I want a lot for myself, my children, my wife and those around me. I've positioned myself to be able to provide that to excess. And as a result of havig those opportunities, I choose to give back, and give back a LOT! So you want to knock that and take shots? go ahead. I can sleep well at night knowing that many kids in this town have gifts under the tree and skates on their feet that they would not have had if we weren't here to help.
I suspect you'll find a way to call us liars or some other cheap shot which is TRULY a reflection of your character.
Nobody will ever know it came from us, our name doesn't get attached to anything, we don't want anything back, and we stay out of the recognition portion of anything we give. we give because we can, and because we know those who are less fortunate will have a happY Christmas morning. That's worth more to us then anything!!

Go for it, be a dickhead and respond with some negative BS spin.
 
Yes, who would have possibly suspected, that the CT Reps who daily tell lies about consumers, and post mindless insults and random crap on this site, might not get a cheery reception to their loud declarations of grandiosity??

Pretty funny, that a confessed ct rep would dare to brag about their so-called “generosity”, on this site of all places, where we read daily about the injustices that are inflicted upon the unsuspecting public by these rip-off artists, all in the name of money?

Well, at least the rep has confirmed something we already know about them all: “it’s about profits” and “yah, i’m greedy”.

Yup, anybody who’s ever tried to squeeze a legally required refund, or even an exchange, out of the greedy, profit-hunger stores, they’ll say, “No kidding, Sherlock – tell us something we haven’t already got a web site about”.

But are they really as generous as they claim to be? Or is this just another self-serving, unsupported claim by a greedy, profit-hunger ct rep?

I’ll tell you what would convince me: a nice little T1 form (maybe with some of the SIN blocked out), or at the very least a Schedule 9 showing their "generious" Donations and Gifts. I’m sure some of those donations to the fire department will be on there, LOL.

Oh, and they shouldn't forget to include the Notice of Assessment, so we know they don’t cheat on their taxes, LOL.

Yes, I’m sure they can sleep well, knowing they played 'Robbing Hood' – robbing from the poor, then giving some of it to be poorer – all the while skimming a fair chunk off the top for themselves. Very good example for their community.

But probably the funniest thing the self-appointed CT rep has written lately was this:

“good value, good products and good service.”

ROTFLMAO!
 
Yes, who would have possibly suspected, that the CT Reps who daily tell lies about consumers, and post mindless insults and random crap on this site, might not get a cheery reception to their loud declarations of grandiosity??

Pretty funny, that a confessed ct rep would dare to brag about their so-called “generosity”, on this site of all places, where we read daily about the injustices that are inflicted upon the unsuspecting public by these rip-off artists, all in the name of money?

Well, at least the rep has confirmed something we already know about them all: “it’s about profits” and “yah, i’m greedy”.

Yup, anybody who’s ever tried to squeeze a legally required refund, or even an exchange, out of the greedy, profit-hunger stores, they’ll say, “No kidding, Sherlock – tell us something we haven’t already got a web site about”.

But are they really as generous as they claim to be? Or is this just another self-serving, unsupported claim by a greedy, profit-hunger ct rep?

I’ll tell you what would convince me: a nice little T1 form (maybe with some of the SIN blocked out), or at the very least a Schedule 9 showing their "generious" Donations and Gifts. I’m sure some of those donations to the fire department will be on there, LOL.

Oh, and they shouldn't forget to include the Notice of Assessment, so we know they don’t cheat on their taxes, LOL.

Yes, I’m sure they can sleep well, knowing they played 'Robbing Hood' – robbing from the poor, then giving some of it to be poorer – all the while skimming a fair chunk off the top for themselves. Very good example for their community.

But probably the funniest thing the self-appointed CT rep has written lately was this:

“good value, good products and good service.”

ROTFLMAO!

You must have been dropped as a baby. Your lack of knowledge and arrogance in spewing what you know nothing about clearly points to a mental defect. I'm guessing you are some 48 year old, single (failed relationships), downsized union employee (at least that's what they told you) social loser. I don't care what you believe....you are irrelevant.
 
Well, I guess these donation claims will be just one more example of ct grandiosity that will go unsubstantiated, lol.

Who is being arrogant? Is it not the self-appointed ct reps who chose this site as a venue for bragging about their greed?

Now, having lost all arguments, and finally run out of lies, the self-appointed ct rep once again descends into pointless insults.

Yes, very compelling ‘rhetoric”, LOL.
 
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